Parts Sales Counterperson 1

Papé Group; Sparks (NV); On-site; USD 26,000 - 37,000; Full time

Benefits offered by this job

Healthcare

Pension

Advancement

Stability

Job summary

Pape’ Machinery, Inc. in Sparks, NV is seeking a motivated Parts Sales Counterperson I to join our team. You will be the go-to parts expert, helping customers identify and obtain the right parts for equipment repairs, either at the counter or by phone.

You’ll use catalogs, literature, and specialized software to provide timely, accurate recommendations while building lasting relationships with customers and delivering a high-energy, service-oriented experience.

Qualifications

• Verifiable parts counter experience or applicable mechanical/service experience.
• Basic knowledge of parts inventory.
• Self-motivation and assertive drive.
• Ability to perform at a high level in a fast-paced and team-oriented environment.
• Ability to communicate effectively with customers by telephone and in person to sell company parts and other services.
• Above-average organizational skills.

Responsibilities

• Be the go-to parts expert for customers seeking parts for equipment maintenance and repair.
• Assist customers face-to-face at the counter or over the phone to identify parts needs.
• Use product literature, catalogs, and software to provide timely and accurate parts recommendations.
• Build trust and lasting relationships through proactive, friendly service.
• Contribute to a positive, high-energy work environment with attention to detail.
• Support the parts team and contribute to growth and customer satisfaction.

Skills

Parts counter experience

Customer service

Communication with customers

Inventory knowledge

Team-oriented

Job description

Pape' Machinery, Inc. - Construction & Forestry
1255 Spice Island Dr
Sparks, NV 89431, USA

Description

PARTS SALES COUNTERPERSON I:

Do you love working in a positive, high-energy environment? Do you enjoy providing a great experience for customers? If you answered yes to these questions, we would love to hear from you! Pape’ Machinery, Inc., a premier capital equipment dealer in the West, is looking for a motivated and customer-oriented Parts Sales Counterperson I to join our team.

At Pape’, we invest in your growth. From robust training programs to continuous support, we equip our team members with the tools to succeed. In return for your hard work, we offer competitive compensation, exceptional benefits, and a strong work-life balance—all designed to support you and your family.

Make a difference. Grow your career. Join the Pape’ Team!

WHAT YOU’LL DO:

In the Parts Sales Counterperson I role, you will be the go-to parts expert for customers looking to maintain and repair their equipment. Whether it's face-to-face at the counter or over the phone, you will play a vital role in ensuring our customers get the right parts—when they need them most.

Your day-to-day will involve actively engaging with customers to identify their needs and providing recommendations. You will use a combination of product literature, specialized software systems, and your own growing knowledge of parts and equipment to offer timely and accurate solutions. Your ability to translate technical details into actionable parts support will set you apart and create lasting relationships with the clients we serve.

This role isn’t just about moving parts—it’s about building trust. We’re looking for someone who values customer service and is eager to become a reliable partner to our clients. Your positive attitude, attention to detail, and commitment to finding the best solutions will be key to your success. In return, we offer an environment where your contributions are recognized, your growth is supported, and your dedication is rewarded.

WHAT YOU NEED:

• Verifiable parts counter experience or applicable mechanical/service experience.
• Basic knowledge of parts inventory.
• Self-motivation and assertive drive.
• Ability to perform at a high level in a fast-paced and team-oriented environment.
• Ability to communicate effectively with customers by telephone and in person to sell company parts and other services.
• Above-average organizational skills.

Compensation: $19.26-26.96/hr (Depending on Experience)

Why work for Pape’:

• Competitive pay based on your skills, training and experience level.
• Great benefits including healthcare and pension.
• Advancement – Pape’ is a dynamic, growth oriented organization with a focus on promoting from within.
• Stability and reputation — Pape’ is a family-owned, fourth-generation company with over 160 locations, over 4,000 members and 85 plus years of experience. Pape’ is known for their stability, honesty and integrity.
• Equipment – Pape’ has the largest equipment inventory in the West and an unparalleled parts inventory!
• Employee impact – Enjoy an open-door policy where your voice will be heard and your opinions will matter.
• Training – You will be provided with training and mentoring to prepare you for your role and continued learning to grow your skills.

The Pape’ Group maintains a drug-free workplace and as such, requires candidates to successfully pass a pre-employment drug test.

Qualifications

Licenses & Certifications

Required

Driver License

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.