Parts Runner - Jamestown, ND

North Dakota Ag Connection; Jamestown, Northern (ND, KY); Hybrid; USD 38,000 - 48,000; Full time

Benefits offered by this job

Health & vision benefits

Disability insurance

401(k) with company match

Paid time off

Life insurance

Flexible Spending Accounts

Employee assistance program

Dependent care benefits

Fun & Safe Environment

Job summary

North Dakota Ag Connection seeks a Parts Runner to source and deliver parts and equipment to technicians and customers, while delivering excellent service. Travel by parts van is required; a valid license and safe driving history are essential.

Responsibilities include pulling parts, supporting order fulfillment, and assisting with freight shipments. The role requires strong communication, independence, and the ability to learn quickly in a dynamic farm equipment environment.

Qualifications

• High School diploma or equivalent required.
• 2+ years parts experience or parts sales preferred.
• Valid driver’s license with clean driving history.
• CLAAS parts knowledge a plus.
• Ability to read and interpret parts/machine schematics.

Responsibilities

• Accurately pull parts to fill technician and customer orders.
• Deliver parts in the field to technicians, FARMPOINT locations, or customers.
• Support Parts Department in assembling orders and scheduling shipments.
• Back up Parts Department in pulling and scheduling freight shipments.
• Assist internal and external customers with parts lookup and orders.

Skills

Customer service

Communication skills

Read schematics

Independent work

Forklift operation

Safety mindset

Education

High School diploma

Associate degree (related field)

Tools

Forklift

Parts lookup systems

Job description

Job Description

The Parts Runner accurately sources & delivers parts and necessary equipment to all resident technicians & customers while providing excellent customer service at all times.

• Accurately pulls parts to fill technician and customer orders.
• Parts delivery in field, technician, other FARMPOINT locations or customer location while always providing excellent customer service.
• Supports Parts Department in filling and putting together customer and technician parts orders timely and accurately.
• Acts as back up to Parts Department in pulling and scheduling freight shipments timely.
• Support shipments and receiving of parts for internal and external customers.
• Assists both internal and end customers and service personnel with parts look up and parts orders.

Note: This position includes regular travel by parts van; valid driver’s license with a verifiably safe driving history is required. May require occasional overnight travel and weekend or evening work.

Your profile:

• High School diploma or equivalent required.
• Associate’s degree in related field or equivalent experience, preferred, not required.
• 2+ years parts or parts sales and / or counter experience desired.
• Working knowledge of CLAAS parts, a plus.
• Warehouse & part delivery experience preferred.
• Farm background desirable.
• Ability to read and interpret parts and machine schematics desirable.
• Must be self-sufficient with a proven ability to work independently and a strong willingness to learn.
• Excellent oral and written communication skills both technically and professionally
• Excellent customer service skills.
• Ability to safely operate forklift and other large machinery / must be able to pass and maintain a valid forklift certification.
• Valid driver’s license verifiable safe driving history / ability to safely operation a motor vehicle.
• Ability to multi-task and follow through with defined tasks.

Full-time Benefits Package Include:

• Premium free health, vision, short-term disability, and long-term disability;
• Competitive rate dental plans;
• Competitive paid time off, including Vacation, Sick, and Paid Holidays;
• 401(k) with a generous company match;
• Retirement Readiness Program;
• Company-Paid Life Insurance;
• Flexible Spending Accounts;
• Employee Assistance Program, including mental health; Legal & Financial Services; & Dependent Care Benefits
• Fun & Safe Environment