Parts Retail Counter Sales - Ira Ford Auburn

Group 1 Automotive, Inc.; Auburn (MA); On-site; USD 28,000 - 43,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

401(k) plan with company match

Employee Stock Purchase Plan

Employee Vehicle Purchase Program

Career training and advancement

Job summary

Group 1 Automotive, Inc. in Auburn, MA is seeking an Automotive Parts Counter Salesperson to join Ira Ford Auburn. You will meet customers, identify the correct parts, and support technicians and service teams.

This role requires accurate inventory management, timely order processing, and professional service. A valid driver’s license and high school diploma are required; prior parts experience is preferred.

Qualifications

• Automotive parts department experience is preferred.
• Excellent customer service skills.
• Professional appearance and work ethic.
• Ability to work well in a process-driven environment.

Responsibilities

• Meet and assist the customer in a courteous and professional manner, providing them with the information they need
• Assist technicians, service advisors, and the sales department in identifying, locating, and obtaining the correct automotive parts for repairs or maintenance
• Manage parts inventory, shop supplies, and maintain accurate records using inventory management systems
• Process orders, receive and stock incoming parts, and ensure inventory is stocked in the correct location
• Maintain the parts department in a clean and organized manner
• Accurately price parts and accessories using the proper pricing source and keep the computer system up to date
• Answer telephone calls promptly and provide professional service ensuring the customer’s needs are met
• Inform customers of any current specials
• Demonstrate behaviors consistent with the Company’s Values in all interactions with customers, co-workers, and vendors
• This role requires strong communication skills, attention to detail, a sense of urgency, and a solid understanding of automobiles to ensure efficient and accurate service for both internal and external GP1 employees.

Skills

Customer service

Communication

Professionalism

Attention to detail

Education

High school diploma or equivalent

Job description

About Us

Group 1 Automotive, Inc. (NYSE: GPI) is a Fortune 250 leader in global automotive retail, operating more than 250 dealerships and collision centers across the United States and United Kingdom. As the 4th largest dealership group in the U.S., Group 1 delivers a fully integrated automotive experience, including vehicle sales, financing, aftersales service, and digital retail solutions. As the automotive industry continues to evolve, Group 1 is investing in the people, technology, and operational excellence needed to shape what comes next. Our work is grounded in a simple belief, that a better experience for customers starts with an exemplary experience for employees. At Group 1, our commitment is to keep finding smarter ways to serve our customers and support one another. We believe great careers are built in environments where people are trusted, challenged, and given room to grow. If you share our core values of integrity, transparency, professionalism, teamwork, and respect, you can get more with Group 1. More opportunity. More support. More ways to build a career that moves you forward.

Overview

Ira Ford Auburnis part of fast-growing Group 1 Automotive, a leader in automotive retail, and we are looking to add a qualified Automotive Parts Counter Salesperson to our team.

In addition to competitive pay, we offer our associates the following benefits:

• Health, Dental & Vision Insurance
• Life and Disability Insurance
• 401(k) plan with company match
• Employee Stock Purchase Plan
• Employee Vehicle Purchase Program
• Professional work environment, with job training and advancement opportunities

Responsibilities:

• Meet and assist the customer in a courteous and professional manner, providing them with the information they need
• Assist technicians, service advisors, and the sales department in identifying, locating, and obtaining the correct automotive parts for repairs or maintenance
• Manage parts inventory, shop supplies, and maintain accurate records using inventory management systems
• Process orders, receive and stock incoming parts, and ensure inventory is stocked in the correct location
• Maintain the parts department in a clean and organized manner
• Accurately price parts and accessories using the proper pricing source and keep the computer system up to date
• Answer telephone calls promptly and provide professional service ensuring the customer’s needs are met
• Inform customers of any current specials
• Demonstrate behaviors consistent with the Company’s Values in all interactions with customers, co-workers, and vendors
• This role requires strong communication skills, attention to detail, a sense of urgency, and a solid understanding of automobiles to ensure efficient and accurate service for both internal and external GP1 employees.

Qualifications:

• Automotive parts department experience is preferred
• Excellent customer service skills
• Professional appearance and work ethic
• Ability to work well in a process-driven environment
• High school diploma or equivalent
• Valid driver license in the state that you will work and a good driving record

The pay for this position is $20.00 - $31.50/hr. based on experience.

Equal Opportunity Employer

We are an Equal Opportunity Employer and do not discriminate based on race, color, religion, sex, national origin, age, disability, or any other protected status. Employment is contingent upon successfully completing all applicable pre-employment requirements in accordance with federal, state, and local law.