Parts Representative

Global Compressor LP; Longview (TX); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Job summary

Global Compressor LP is seeking a dependable Parts Representative to manage stock parts and repair orders. This role involves logging repairs, administering shop jobs, and assisting customers with part orders in person and over the phone. Candidates should have a high school diploma and 1 year of relevant experience. Excellent customer service, organizational skills, and computer proficiency, particularly in MS Office, are essential. The position offers a comprehensive benefits package including health, dental, and vision insurance.

Qualifications

• 1-year parts, warehouse or inventory experience required.
• Dependable, self-directed, team player needed.
• Good communication skills for effective customer interaction.

Responsibilities

• Log all repairs in service logs and billing entries.
• Locate and pull parts for orders and repairs.
• Administer shop repair jobs and parts requirements.

Skills

Customer service skills

Organizational skills

Inventory control

Mechanical knowledge

Computer experience

Education

High school diploma or GED

Tools

MS Office

Windows based computer

MS Excel

MS Word

MS PowerPoint

Job description

TEAM UP WITH US!

The Parts Rep position is responsible for all aspects of stock parts and repair orders. They must be diligent in maintaining inventory and ordering repair parts timely with cost consciousness.

WHAT YOU'LL DO:

• Log all repairs in appropriate service logs and billing entries.
• Locate and pull parts for stock orders and shop repair jobs.
• Administer shop repair jobs and parts requirements.
• Price and close shop repair jobs.
• Assist customers with part orders over phone, email and in person.
• Handle shipping and receiving.
• Daily warehouse cleaning and housekeeping duties.
• Weekend and after-hours parts call out.
• Maintain warranty and factory repairs with vendors.
• Additional duties assigned by manager.

WHY WORK WITH US?

• We like to take care of business and have fun doing it!
• We offer health, dental, vision, life, and more as a comprehensive benefits package.
• Don’t you want to work with awesome people?

IMPORTANT INFORMATION:

While performing the duties of this job, the employee is regularly required to sit, talk or hear. The employee is occasionally required to stand and walk. Requires frequent bending, reaching and lifting of objects weighing up to 50 lbs.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually quiet.

Required travel up to 10%.

This position is considered a safety sensitive position.

The Job description is subject to change by the employer as the needs of the employer and requirements of the job change.

EEO/AA

Requirements

• High school diploma or GED. 1-year parts, warehouse or inventory experience.
• Must be dependable, self-directed, and a team player.
• Must have exceptional customer service skills.
• Must have good organizational skills.
• Inventory control background preferred.
• Must have computer experience with on-line material systems.
• Have general mechanical knowledge.
• Must have a current Driver’s License and good driving record.
• Must have a positive attitude.
• Must be able to work overtime and various hours on call.
• Must be willing to learn from others and improve skills.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
• Ability to deal with problems involving several concrete variables in standardized situations.
• Ability to speak effectively to customers or employees of organization.
• Knowledge of MS Office and operate a Windows based computer.
• Thorough knowledge of MS Excel, Word and PowerPoint.
• Successfully complete Work Steps assessment.