Parts Pro | Automotive

Pull-A-Part, LLC; Charlotte (NC); Hybrid; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical, dental & vision

Life & short-term disability

401(k) with company match

Paid holidays & vacation

On-the-job training

Employee referral bonus

EAP

Job summary

Pull-A-Part, LLC in Charlotte, NC is hiring a Parts Pro to help customers locate and purchase auto parts, process transactions, and keep the yard and store organized.

The role emphasizes strong automotive parts knowledge, bilingual English/Spanish, excellent communication, and the ability to multitask in a fast-paced team environment.

On-the-job training and benefits are provided, with opportunities to grow within the national network of pull-a-part locations.

Qualifications

• Retail or customer service experience required.
• Strong automotive parts knowledge.
• Ability to multitask in a fast-paced team.
• Proficiency with mobile devices and data entry.
• Bilingual English/Spanish required.
• Ability to lift up to 50 lbs and work indoors/outdoors.

Responsibilities

• Deliver helpful and professional service to every customer.
• Identify and sell appropriate auto parts to customers.
• Operate digital tools to search inventory and assist customers.
• Handle transactions including cash, credit cards, and title processing.
• Maintain clean, organized workspaces and follow safety protocols.
• Meet or exceed performance goals and follow SOPs.

Skills

Customer service

Automotive parts knowledge

Multitasking

Data entry

Communication

Bilingual EN/ES

Mobile devices

Tools

Point of Sale systems

Job description

Description

Top Benefits

• Medical, Dental & Vision Insurance (Low-cost or FREE)
• FREE Life & Short-Term Disability Insurance
• Long-Term Disability Insurance (Based on age/earnings)
• 401(k) with Company Match
• Paid Holidays & Vacation
• On-the-Job Training & Career Growth
• Employee Referral Bonus ($500)
• Employee Assistance Program (EAP)

Your Role

As a Parts Pro, you’ll deliver exceptional customer service while helping customers find and purchase auto parts. You’ll also manage transactions, maintain clean workspaces, and ensure accurate inventory and data entry in a fast-paced environment.

What You'll Do as a Parts Pro

• Deliver helpful and professional service to every customer
• Identify and sell appropriate auto parts to customers
• Operate digital tools to search inventory and assist customers
• Execute theft prevention procedures and follow SOPs
• Handle transactions including cash, credit cards, and title processing
• Ensure clean, organized workspaces and facility appearance
• Meet or exceed performance goals and follow all safety protocols
• Support team efforts, comply with company dress code, and complete retail tasks as needed
• Grow your skills, assist your team, and perform other assigned tasks.

What You Bring as a Parts Pro

• Retail or customer service experience
• Strong automotive parts knowledge
• Ability to multitask in a fast-paced team setting
• Proficiency with mobile devices and data entry
• Strong communication and problem-solving skills
• Ability to lift up to 50 lbs and work both indoors and outdoors
• Availability to work retail hours, weekends, and holidays
• Reliable transportation
• Bilingual in English and Spanish (Required)

Preferred (Not Required):

• Auto parts sales experience

About Us

Pull-A-Part is a national leader in the do-it-yourself used auto parts industry, offering a sustainable and customer-focused approach to automotive recycling. Headquartered in Atlanta, we operate 35 superstores across the country, including 11 U-Pull-&-Pay locations.

Learn more: https://about.pullapart.com & https://upullandpay.com

Our Core Values

• Respect - Every person matters
• Help - Support your team and customers
• Learn - Ask questions and grow skills
• Grow - Advance your career

Equal Opportunity Employer

Pull-A-Part is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.