Parts Outside Sales

Peterbilt of Atlanta, LLC; Madison (AL); On-site; USD 42,000 - 64,000; Full time

Job summary

Peterbilt of Atlanta, LLC in Madison, AL is seeking a Parts Sales Associate who will visit assigned customers, prospect new ones, and act as a public relations liaison for the dealership. You will follow up on parts orders to ensure customers are served properly and maintain strong product knowledge of truck parts.

The role requires a high school diploma, solid communication skills, the ability to coordinate orders with parts advisors, and a valid driver's license with a clean driving record.

Qualifications

• High school diploma or equivalent.
• Ability to read and comprehend instructions and information.
• Ability to communicate well orally and in writing with customers, vendors, and other contacts.
• Knowledge of truck parts.
• Must be able to judge when emergency purchases are justified and coordinate orders with parts advisors.
• Valid driver’s license with a driving record that meets criteria.
• Must obtain and maintain DOT Driver Medical certification.

Responsibilities

• Visit assigned customers.
• Prospect for new customers.
• Act as a public relations liaison for the dealership.
• Follow up on parts orders to ensure customers have been served properly.
• Communicate parts orders to parts advisors and advise on stock or emergency status.
• Advise on delivery instructions, including same-day requests by 8 am.
• Verify delivery dates for non-stock items with customers.
• Turn in call reports and time sheets.
• Review special orders with Outside Sales Manager and obtain approval.
• Obtain approval for any special pricing from Outside Parts Sales Manager.
• Attend training seminars when possible.
• Coordinate service sales with service salespeople.
• Inform Outside Sales Manager of changes in customers’ names or addresses.
• Drive and visit customers/vendors six to eight hours daily.

Skills

Reading comprehension

Verbal communication

Written communication

Professional appearance

Truck parts knowledge

Order coordination

Education

High school diploma or equivalent

Tools

Dealership parts inventory system

Job description

POSITION INFORMATION

General:

• Visit assigned customers

• Prospect for new customers

• Act as a public relations liaison for the dealership

• Follow up on parts orders to ensure that customers have been served properly

Ordering Procedures:

• Communicate parts orders to parts advisors. Advise whether status is stock or emergency. If emergency, parts advisor will check and advise on availability.

• Advise parts advisor on delivery instructions. All requests for delivery “same day” by the dealership truck should be in by 8 am.

• Verify with customers if delivery date of non-stock items is acceptable with all customers before ordering

Other:

• Turn in call reports along with time sheets

• Review any special orders with the Outside Sales Manager and obtain his/her approval

• Obtain Outside Parts Sales Manager’s approval for any special pricing

• Attend training seminars when possible

• Coordinate service sales with service salespeople

• Advise Outside Sales Manager of changes in customers’ names, addresses, etc.

Qualifications:

High school diploma or equivalent. Ability to read and comprehend instructions and information. Ability to communicate well orally and in writing with customers, vendors, and other contacts. Professional personal appearance and dress. Knowledge of truck parts. Will be trained on dealership’s parts inventory system. Must be able to judge when emergency purchases are and are not justified and to coordinate orders with parts advisors. You must possess a valid driver’s license and have a driving record that meets our criteria. You will be required to obtain and maintain a DOT Driver Medical certification.

MANDATORY SMARTPHONE CAPABILITY

Employment in this position requires possession of a personal smartphone capable of downloading, installing, and reliably operating company-issued mobile applications. These applications are mandatory for completing safety inspections, reviewing coaching materials, monitoring driving performance, receiving critical notifications, and accessing other required safety resources.

Our payroll and attendance processes also operate through a mobile application. All employees must clock in and out using this system as part of standard timekeeping procedures.

Ability to meet this requirement is a condition of employment.

Working Conditions:

Will spend six to eight hours a day driving and calling on customers and vendors, moving about their offices.

_ This job posting is not an exhaustive list of responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. All applicants must be willing to submit to a background check and post-offer drug screen. _