Parts Outside Sales

Pearson Peterbilt Group; Alabama; Hybrid; USD 42,000 - 66,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

401(k) match

Paid holidays

Expanded PTO

Job summary

Pearson Peterbilt Group in Alabama is seeking a Parts Sales/General Support specialist to visit assigned customers and prospect for new business. You will act as a liaison for the dealership, follow up on parts orders, and ensure customers are served promptly and accurately.

The role requires a high school diploma, strong written and verbal communication, a valid driver's license, and the ability to coordinate with the parts inventory system.

Qualifications

• High school diploma or equivalent.
• Ability to read and comprehend instructions and information.
• Ability to communicate well orally and in writing with customers, vendors, and other contacts.
• Must possess a valid driver's license and have a driving record that meets criteria.
• Must be trained on dealership's parts inventory system.

Responsibilities

• Visit assigned customers and prospect for new customers.
• Act as a public relations liaison for the dealership.
• Follow up on parts orders to ensure customers are served properly.
• Communicate parts orders to parts advisors and advise on stock or emergency status.
• Verify delivery dates and coordinate with delivery instructions.

Skills

Reading comprehension

Effective communication

Customer service

Valid driver's license

Education

High school diploma

Tools

Parts inventory system

Job description

Why work for Pearson Peterbilt Group?

Our People

We're proud to have the best team across our locations in Georgia and Alabama. We hire for character and attitude based on our 23 Fundamentals - not just experience - so you'll be part of a truly exceptional team.

Growth Opportunities

With eight locations across Georgia and four locations across Alabama, advancement opportunities are endless. We love to promote from within and celebrate team members who've grown from entry-level roles into leadership positions.

Training

We invest in our people. All technicians, service, and parts employees receive free , ongoing training - including MX, Cummins, and Peterbilt certifications - to help you grow your skills and your career.

Culture

Even as we grow beyond 300 employees, we stay true to our family atmosphere. We celebrate each other's successes, support one another through challenges, and live by 23 key fundamentals that define who we are and how we work.

Benefits

We take care of you and your family with multiple medical plan options plus dental, vision, life, FSA/HSA, and supplemental coverage. Our competitive 401(k) match, paid holidays, and expanded PTO policy help you plan for the future and enjoy life now.

POSITION INFORMATION

General:

• Visit assigned customers
• Prospect for new customers
• Act as a public relations liaison for the dealership
• Follow up on parts orders to ensure that customers have been served properly

Ordering Procedures:

• Communicate parts orders to parts advisors. Advise whether status is stock or emergency. If emergency, parts advisor will check and advise on availability.
• Advise parts advisor on delivery instructions. All requests for delivery "same day" by the dealership truck should be in by 8 am.
• Verify with customers if delivery date of non-stock items is acceptable with all customers before ordering

Other:

• Turn in call reports along with time sheets
• Review any special orders with the Outside Sales Manager and obtain his/her approval
• Obtain Outside Parts Sales Manager's approval for any special pricing
• Attend training seminars when possible
• Coordinate service sales with service salespeople
• Advise Outside Sales Manager of changes in customers' names, addresses, etc.

Qualifications:

High school diploma or equivalent. Ability to read and comprehend instructions and information. Ability to communicate well orally and in writing with customers, vendors, and other contacts. Professional personal appearance and dress. Knowledge of truck parts. Will be trained on dealership's parts inventory system. Must be able to judge when emergency purchases are and are not justified and to coordinate orders with parts advisors. You must possess a valid driver's license and have a driving record that meets our criteria. You will be required to obtain and maintain a DOT Driver Medical certification.

MANDATORY SMARTPHONE CAPABILITY

Employment in this position requires possession of a personal smartphone capable of downloading, installing, and reliably operating company-issued mobile applications. These applications are mandatory for completing safety inspections, reviewing coaching materials, monitoring driving performance, receiving critical notifications, and accessing other required safety resources.

Our payroll and attendance processes also operate through a mobile application. All employees must clock in and out using this system as part of standard timekeeping procedures.

Ability to meet this requirement is a condition of employment.

Working Conditions:

Will spend six to eight hours a day driving and calling on customers and vendors, moving about their offices.

This job posting is not an exhaustive list of responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. All applicants must be willing to submit to a background check and post-offer drug screen.