Parts Manager – Service Manager – Service Advisor

The Reynolds and Reynolds Company; Lexington (KY); Hybrid; USD 60,000 - 63,000; Full time

Benefits offered by this job

Medical, dental, vision, and life insurance

401(k) with up to 6% matching

Paid vacation and sick days

Eight paid holidays

Referral bonuses

Professional development and training

Promotion from within

Job summary

The Reynolds and Reynolds Company in Lexington, Kentucky is seeking experienced Parts Managers, Service Managers, and Service Advisors for a high travel consulting role. This position requires establishing strong professional relationships with customers to improve dealership efficiency and profitability.

Candidates should have at least 5 years of automotive dealership experience and be prepared to travel extensively. A competitive base salary during training is offered, with a potential total income exceeding $80,000.

Qualifications

• 5+ years of experience in automotive dealership roles.
• Valid driver's license with limited moving violations.
• Reliable transportation required.

Responsibilities

• Establish and maintain professional relationships with customers.
• Identify trouble areas within dealerships and provide solutions.
• Follow up with customers for ongoing support.

Skills

Automotive dealership experience

Customer relationship management

Problem-solving skills

Travel flexibility

Education

High School Diploma or equivalent

Bachelor's degree (preferred)

Job description

Position Description

Note: This is a high travel position. Must be willing to travel, with overnight hotel stays, up to 5 nights per week (every week).

Reynolds and Reynolds is looking for experienced automotive parts and/or service professionals to join our consulting team. Our superior software solutions and award‑winning sales, service, and support have made us one of the most recognized and respected companies in the automotive industry.

As a Parts Manager – Service Manager – Service Advisor, your primary focus will be to establish professional relationships with customers and help their businesses become more efficient, effective, and profitable. You will work with dealership personnel to identify trouble areas within the dealership and then use established and proven consulting services programs, as well as your industry knowledge, to solve these issues. Once a project is complete, you will follow up with customers to maintain relationships and provide ongoing fee‑for‑service support and problem resolution. By helping these customers become successful in the different areas of the dealership, you will build trust that will further drive consulting services sales.

Training

Our training consists of time with experienced consulting and sales representatives in the field for approximately 90 days, online courses completed in your home office, and classroom instruction through our offices in Dayton and Houston. Your compensation during training will be a $60,000–63,000 base salary. You will be eligible for quarterly bonuses after the 9‑month training period. Total targeted income after training (including base and bonuses) is $80,000+.

Requirements

• High School Diploma or equivalent; Bachelor's preferred but not required
• 5+ years of automotive dealership experience (Service Advisor, Parts Manager, Service Manager, or Fixed Operations Director)
• Must be willing to travel extensively with overnight hotel stays up to 5 nights per week (every week).
• Must have reliable transportation as well as a valid driver’s license, with fewer than 2 moving violations in the last three years and no OVI/DUI/DWI violations in the last five years.
• Must have reliable home internet with sufficient bandwidth for video conferencing.

Benefits

• Medical, dental, vision, life insurance, and a health savings account
• 401(k) with up to 6% matching
• Paid vacation and sick days
• Eight paid holidays
• Referral bonuses
• Professional development and training
• Promotion from within

Reynolds and Reynolds promotes a healthy lifestyle by providing a non‑smoking environment. Reynolds and Reynolds is an equal opportunity employer.