Parts Manager - Chevy, GMC of Forest City

Friendship Cars; Forest City (NC); On-site; USD 48,000 - 62,000; Full time

Job summary

A leading automotive group is seeking a Parts Manager at Friendship Chevy, GMC of Forest City. In this role, you'll manage the inventory, ensure customer satisfaction, and collaborate with the service department. Ideal candidates will bring strong customer service skills and attention to detail.

Benefits

Guaranteed monthly income

Competitive benefits package including medical, dental, vision, life, and disability insurances

Paid time off and company holidays

401(k) plan

Wellness and gym reimbursements

Qualifications

• Strong focus on providing excellent customer service.
• Ability to work well in a process driven environment.
• Professional, well-groomed personal appearance.

Responsibilities

• Manage and maintain a balanced inventory.
• Work with Service Department to fulfill purchase and repair orders.
• Handle and resolve customer complaints quickly and professionally.

Skills

Customer Service

Detail Oriented

Communication

Education

High school diploma or equivalent

Job description

JOIN A WINNING TEAM! At Friendship Automotive, our customers are friends and our Team Members are family. Friendship is located in 5 states, 9 cities and has 21 locations with lots of opportunity for growth. Voted Automotive News BEST DEALERSHIPS TO WORK FOR 12 years and counting! Come develop your career with an award-winning, customer focused automotive group.

We're looking for a PARTS MANAGER to join our team at Friendship Chevy, GMC of Forest City!

Responsibilities:

• Manage and maintain a balanced inventory
• Track and report expenses
• Accurately price parts and accessories
• Work with Service Department to fulfill purchase and repair orders
• Maintain knowledge of manufacturer warranty, policy, and return procedures
• Handle and resolve customer complaints quickly and professionally
• Enforce safety requirements
• Comply with the federal, state, and local regulations for department
• Demonstrate positive attitude consistent with Friendship culture

Requirements:

• High school diploma or equivalent
• Strong focus on providing excellent customer service
• Ability to work well in a process driven environment
• Detail oriented and organized
• Excellent communication skills
• Professional, well-groomed personal appearance
• Available to work flexible hours in fast-paced environment
• Valid driver's license and clean driving record

Benefits:

• Compensation for this position is driven by incentives and commission, and includes guaranteed monthly income.

• You'll have a competitive benefits package including medical, dental, vision, life, and disability insurances, paid time off, company holidays, 401(k), and various wellness and gym reimbursements.