Parts Manager 1- HOLT Truck Centers

HOLT CAT; Tulsa (OK); On-site; USD 55,000 - 85,000; Full time

Job summary

HOLT Truck Centers in Tulsa, OK is seeking a Parts Manager to supervise all aspects of the Parts Department, including sales, purchasing, inventory control, and staff development. You will drive profitable growth while delivering Legendary Customer Service and aligning with our mission and values.

The role emphasizes leadership, inventory optimization, and collaboration with other departments to meet quotas and ensure safety and compliance in a high-volume environment.

Qualifications

• High school diploma or GED required.
• Minimum five years in a dealership and three years in management preferred.
• Supervisory experience and forklift certification required.
• Knowledge of OEM and company products essential.
• Strong math, reading of catalogs, and order writing skills.

Responsibilities

• Supervise parts department activities to meet sales, inventory, and service goals.
• Lead staff, hire, train, coach, and evaluate personnel as needed.
• Develop and implement sales plans, pricing, and discount strategies.
• Maintain inventory control and accuracy across the department.
• Coordinate with internal departments to ensure customer satisfaction.
• Maintain safety and compliance with company policies and standards.
• Identify and pursue prospective customers to meet quotas.

Skills

Supervisory skills

Mechanical aptitude

Computer skills

OEM products knowledge

Mathematics

Parts catalogs reading

Customer orders writing

Communication skills

Forklift certification

Education

High school diploma or GED

Job description

Parts Manager

The Parts Manager is responsible for supervising all activities relating to the management of the Parts Department including sales, purchasing, delivery, marketing, customer and vendor relationships, inventory control, administration, and personnel. Achieving profitable growth will be the primary objective.

The incumbent in this position is expected to model the following practices daily:

1. Demonstrate alignment with the company's mission and core business values;
2. Collaborate with key internal/external resources;
3. Participate in ongoing self-development.

Department

HOLT Truck (TRUCK)

Employment Type

Full Time

Location

Tulsa OK

Address

1023 N. Garnett Rd., Tulsa, Oklahoma, 74116

Open in Google Maps

Workplace type

Onsite

Essential Functions

• Hires, develops, evaluates, and influences effective and consistent productivity and teamwork to ensure the delivery of Legendary Customer Service (LCS).
• Models, promotes, reinforces, and rewards the consistent use of HOLT's Values Based Leadership (VBL) tools, models, and processes to ensure alignment with our Vision, Values, and Mission.
• Identifies, pursues, and maintains a constant flow of potential customers that meet or exceed established quotas through prospecting, networking, and referral activities.
• Performs necessary duties for the safe, efficient, and profitable operation of the Parts Department and accomplishes sales objectives by implementing sales plans and supervising sales staff.
• Establishes department goals and objectives, measures progress, analyzes results, and makes improvements as needed.
• Responsible for the overall performance of the parts department.
• Trains employees in company policies, department procedures, job duties, operational safety, and to support the goals of the company and not just the individual department.
• Works to motivate all parts personnel to provide high levels of customer service.
• Responsible for the preparation of annual marketing, budget plan, price levels and discount criteria for the area of responsibility.
• Recommends solutions to customer needs, based on customer interests.
• Maintains safe and secure environment by following safety and security standards and procedures, complying with codes.
• Identifies prospective customers by using business directories, following leads from existing clients, rental departments, and other internal salespeople, as well as your own lot and dealership check.
• Updates job knowledge by participating in educational opportunities; reading about new products.
• Develops, Implements, and maintains a system of inventory control and monitor accuracy.
• Communicates goals daily, weekly, and monthly with Parts Department.
• Influences faster cohesion between the parts department and other dealership departments.
• Works safely always and adheres to all applicable safety policies; complies with all company policies, procedures, and standards.
• Performs other duties assigned.

Knowledge, Skills, and Abilities

• Supervisory skills
• Mechanical aptitude and computer skills needed
• Must have knowledge of company and OEM products
• Ability to perform basic mathematics and calculate percentages
• Ability to read and understand parts catalogs, service manuals and schematics
• Ability to write customer orders
• Ability to listen and communicate with customers, employees, and co-workers
• Must have excellent verbal and written communication skills
• Certification of ability to operate a forklift is required

Requirements

Education and Experience

• A high school diploma and/or GED required. Combination of education, training or experience that provides the required knowledge, skill, and abilities
• Minimum of five years' experience in a Dealership and three years in management preferred

Supervisory Responsibilities

• Responsibilities include, but are not Iimited to interviewing, hiring, and training employees; planning, assigning, and directing work; coaching and development; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Travel

• A valid driver's license is required

Physical Requirements

• Employee is required to stand, walk, kneel, squat, crawl, bend, and twist
• Employee may have to climb and/or lift to and over 50 pounds
• Visual requirements are constant
• Mobility of walking, standing, and bending is frequent
• Dexterity, hearing, and talking requirements are constant
• Visual ability to observe employees in the workplace, analyze operations and detect situations of concern

Work Environment

• This position is in the office, warehouse, and shop area
• Employee is exposed to dirt, dust, heat, cold, noise and vibration, fumes and odors, wetness, and humidity, and sometimes darkness
• Due to the nature of the environment, employee is exposed to potential mechanical, chemical, electrical and fire hazards

Disclaimer

Please note that the above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not to be interpreted as an exhaustive list of all responsibilities, duties, and skills required of the incumbents so classified. All incumbents may be required to perform duties outside of their normal responsibilities, as needed.

About HOLT Truck Centers

HOLT Truck Centers offers comprehensive truck service in the shop, including brakes and transmissions. Our expert technicians deliver bumper-to-bumper maintenance, repairs, and rebuilds for almost all truck makes.

In some locations we also sell, rent, and lease new International and Isuzu trucks as well as buses from manufacturers such as IC Bus and Collins.

In all locations we offer new and used trailers and used trucks of all makes.