Parts Manager 1- HOLT Truck Centers

HOLT Truck Centers; Tulsa (OK); On-site; USD 65,000 - 90,000; Full time

Job summary

HOLT Truck Centers in Tulsa, OK seeks a Parts Manager to supervise all aspects of the Parts Department, including sales, purchasing, inventory control, and vendor relationships. The role focuses on profitable growth, customer service, and personnel development within a fast-paced dealership environment.

The incumbent will lead staff, implement sales plans, manage budgets, and ensure safety and policy compliance across office, warehouse, and shop areas in Tulsa.

Qualifications

• Supervisory experience leading teams
• Strong mechanical aptitude and computer skills
• Knowledge of company and OEM products
• Ability to read and interpret parts catalogs, service manuals and schematics
• Excellent verbal and written communication skills
• Forklift certification required

Responsibilities

• Hire, develop, evaluate, and lead parts staff to deliver Legendary Customer Service
• Manage sales plans, inventory control, and department budgeting
• Set department goals, measure progress, and implement improvements
• Coordinate with other departments to ensure smooth operations
• Maintain safety standards and adherence to policies

Skills

Supervisory skills

Mechanical aptitude

Product knowledge

Customer communication

Reading parts catalogs

Forklift operation

Education

High school diploma or GED

Tools

Forklift certification

Job description

Description

The Parts Manager is responsible for supervising all activities relating to the management of the Parts Department including sales, purchasing, delivery, marketing, customer and vendor relationships, inventory control, administration, and personnel. Achieving profitable growth will be the primary objective.

Description

The Parts Manager is responsible for supervising all activities relating to the management of the Parts Department including sales, purchasing, delivery, marketing, customer and vendor relationships, inventory control, administration, and personnel. Achieving profitable growth will be the primary objective.

Department: HOLT Truck (TRUCK)
Employment Type: Full Time
Location: Tulsa OK

The incumbent in this position is expected to model the following practices daily:

• Demonstrate alignment with the company's mission and core business values;
• Collaborate with key internal/external resources;
• Participate in ongoing self-development.

Essential Functions

• Hires, develops, evaluates, and influences effective and consistent productivity and teamwork to ensure the delivery of Legendary Customer Service (LCS).
• Models, promotes, reinforces, and rewards the consistent use of HOLT’s Values Based Leadership (VBL) tools, models, and processes to ensure alignment with our Vision, Values, and Mission.
• Identifies, pursues, and maintains a constant flow of potential customers that meet or exceed established quotas through prospecting, networking, and referral activities.
• Performs necessary duties for the safe, efficient, and profitable operation of the Parts Department and accomplishes sales objectives by implementing sales plans and supervising sales staff.
• Establishes department goals and objectives, measures progress, analyzes results, and makes improvements as needed.
• Responsible for the overall performance of the parts department.
• Trains employees in company policies, department procedures, job duties, operational safety, and to support the goals of the company and not just the individual department.
• Works to motivate all parts personnel to provide high levels of customer service.
• Responsible for the preparation of annual marketing, budget plan, price levels and discount criteria for the area of responsibility.
• Recommends solutions to customer needs, based on customer interests.
• Maintains safe and secure environment by following safety and security standards and procedures, complying with codes.
• Identifies prospective customers by using business directories, following leads from existing clients, rental departments, and other internal salespeople, as well as your own lot and dealership check.
• Updates job knowledge by participating in educational opportunities; reading about new products.
• Develops, Implements, and maintains a system of inventory control and monitor accuracy.
• Communicates goals daily, weekly, and monthly with Parts Department.
• Influences faster cohesion between the parts department and other dealership departments.
• Works safely always and adheres to all applicable safety policies; complies with all company policies, procedures, and standards.
• Performs other duties assigned.

Knowledge, Skills, And Abilities

• Supervisory skills
• Mechanical aptitude and computer skills needed
• Must have knowledge of company and OEM products
• Ability to perform basic mathematics and calculate percentages
• Ability to read and understand parts catalogs, service manuals and schematics
• Ability to write customer orders
• Ability to listen and communicate with customers, employees, and co-workers
• Must have excellent verbal and written communication skills
• Certification of ability to operate a forklift is required

Requirements

Education and Experience:

• A high school diploma and/or GED required. Combination of education, training or experience that provides the required knowledge, skill, and abilities
• Minimum of five years' experience in a Dealership and three years in management preferred

Supervisory Responsibilities

• Responsibilities include, but are not Ilimited to interviewing, hiring, and training employees; planning, assigning, and directing work; coaching and development; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Travel

• A valid driver's license is required

Physical Requirements

• Employee is required to stand, walk, kneel, squat, crawl, bend, and twist
• Employee may have to climb and/or lift to and over 50 pounds
• Visual requirements are constant
• Mobility of walking, standing, and bending is frequent
• Dexterity, hearing, and talking requirements are constant
• Visual ability to observe employees in the workplace, analyze operations and detect situations of concern

Work Environment

• This position is in the office, warehouse, and shop area
• Employee is exposed to dirt, dust, heat, cold, noise and vibration, fumes and odors, wetness, and humidity, and sometimes darkness
• Due to the nature of the environment, employee is exposed to potential mechanical, chemical, electrical and fire hazards

Disclaimer

Please note that the above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not to be interpreted as an exhaustive list of all responsibilities, duties, and skills required of the incumbents so classified. All incumbents may be required to perform duties outside of their normal responsibilities, as needed.