Parts Manager

Kirby Smith; Van Alstyne (TX); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical/dental/vision benefits

401K with company match

PTO & holidays

Disability insurance

Growth opportunities

Paid training

Family-owned and operated

Wellness program

Job summary

Kirby-Smith Machinery, Inc. is seeking a Parts Manager in Texas to lead the Parts Department, mentor staff, and drive inventory, sales, and service excellence. The role emphasizes safety, compliance, and strong vendor relations.

You will oversee purchasing, inventory control, and KPI tracking while collaborating with sales, rental, and service teams to maximize profitability and customer satisfaction.

Qualifications

• Bachelor's degree or equivalent experience in parts operations and sales preferred.
• Supervisory and management training preferred.
• Understanding of financial reporting principles, pricing principles, and discounting effects.
• Product knowledge including features and benefits of all commodities sold.
• Working knowledge of warehouse storage layout principles.

Responsibilities

• Lead and mentor the Parts Department team with a focus on safety and growth.
• Enforce safety processes and ensure compliance.
• Supervise parts counter sales and warehouse staff.
• Set performance expectations, conduct evaluations, and plan development.
• Manage and maintain parts inventory, purchasing, and cycle counts.
• Optimize stock levels, fill rates, and reduce obsolescence.
• Promote customer satisfaction through collaboration with sales, rental, and service.
• Develop sales and marketing strategies to grow parts sales.
• Forecast and streamline processes for order accuracy and efficiency.
• Negotiate with vendors for quality parts and favorable pricing.
• Oversee returns to minimize losses and improve satisfaction.
• Maintain knowledge of product lines and use business systems.
• Establish and monitor KPIs like turnover and fill rates.
• Resolve issues to meet short- and long-term goals.

Skills

Product knowledge

Pricing & discounts

Warehouse layout knowledge

Education

Bachelor's degree in parts operations and sales

Supervisory/management training

Job description

Who We Are

Kirby-Smith Machinery, Inc. is a leading distributor of heavy equipment and cranes in the central United States. We are at the forefront of today's construction industry growth and have several exciting job opportunities for talented, energized professionals across the region who want to join our #WeAre1KirbySmith family!

Parts Manager Benefits

• Above-average Industry Pay
• Comprehensive benefits package (including medical/dental/vision)
• 401K plan with company match
• Generous PTO Package/Paid Holidays
• Short/Long Term Disability
• Growth Opportunities
• Paid Training
• Family-Owned and Operated
• Health and Wellness

Parts Manager Position Purpose

Responsible for leading and mentoring the Parts Department Team with a steadfast commitment to safety, professional development, and organizational values, by providing strategic coaching, fostering consistent performance and accountability, cultivating high-performing individuals through ongoing training and growth opportunities, ensuring the secure and efficient management of inventory assets, and driving operational excellence to build enduring customer relationships, enhance satisfaction, and achieve sustainable revenue growth while serving as a pivotal resource for the company's unified success.

Parts Manager Essential Function

• Communicates and supports the Kirby Smith vision and core values of One Mission, One Team, One Plan, One Goal
• Actively monitors and enforces safety processes and procedures to ensure a safe working environment for all parts employees; initiates audits and training as needed to maintain compliance
• Supervises parts counter sales associates and warehouse staff, including hiring, coaching, mentoring, and continuous training
• Sets clear performance expectations, conducts evaluations, and implements development plans to promote accountability and professional growth
• Manages and maintains accurate parts inventory, including purchasing, expediting, returns, and cycle counts in compliance with company policies
• Utilizes inventory systems to optimize stock levels, improve fill rates, and reduce obsolete inventory
• Encourages and promotes employee and customer satisfaction by ensuring unparalleled service and strong relationships with sales, rental, and service departments
• Develops and executes sales and marketing strategies to increase parts sales and profitability
• Forecasts, plans, and implements streamlined processes to maximize operational efficiency and improve order accuracy
• Negotiates with vendors to secure high-quality parts at competitive prices and ensures timely invoice and payment processing
• Implements strategies to reduce freight expenses and ensure cost recoveryOversees efficient processing of parts and core returns to minimize losses and improve customer satisfaction
• Maintains a good understanding of all product lines supported and demonstrates proficiency with business systems and parts reference materials
• Establishes and monitors key performance indicators (KPIs) such as inventory turnover, fill rates, response times, and customer satisfaction
• Identifies and resolves issues within the parts department and ensures achievement of short- and long-term objectives
• Performs other job-related duties as assigned

Parts Manager Minimum Qualifications

• Bachelor's degree or equivalent experience in parts operations and sales preferred
• Supervisory and management training preferred
• Understanding of financial reporting principles, pricing principles, and discounting effects
• Product knowledge, including features and benefits of all commodities sold
• Working knowledge of warehouse storage layout principles

Parts Manager Physical Requirements

• Pushing/Pulling/Lifting/Carrying up to 50 pounds without assistance
• Physical ability to squat, twist, turn, bend, stoop, climb, and reach overhead
• Physical ability to stand and walk throughout the workday
• Ability to adhere to personal protective equipment (PPE) policy and maintain individual PPE in a functional condition

This is considered a safety-sensitive position.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.