Parts Manager

Southern Star Tractor; Town of Texas (WI); On-site; USD 42,000 - 66,000; Full time

Job summary

Southern Star Tractor in Wisconsin is seeking a knowledgeable Parts Manager to oversee the parts department, drive profitability, and supervise the parts counter workflow. The role emphasizes excellent customer service and team collaboration.

Typical hours are Monday–Friday 8 am–5 pm, with Saturday 8 am–12 noon. Qualifications include 5+ years in parts management, proficiency with POS systems, MS Office, and the ability to lift up to 70 lbs.

Qualifications

• Must have 5+ years’ parts management experience in a retail environment and excellent mechanical aptitude.
• Proficient in Microsoft Office including Word, Excel and Outlook. Familiar with POS systems and online parts lookups, adequate product knowledge and understanding unit pricing.

Responsibilities

• Over the Counter (OTC) & Inside Parts Sales
• Ordering Parts
• Stocking Parts
• Shipping & Receiving Parts
• Pulling Parts & fulfilling parts orders
• Utilizing parts diagrams to look up parts
• Process POS (point of sale) transactions
• Cross-sell and up-sell products
• Team up with co-workers to ensure proper customer service
• Build productive trust relationships with customers
• Suggest ways to improve parts processes and procedures
• Maintain a professional attitude and appearance
• Achieving departmental sales goals
• Performing inventory counts
• Calculating stock levels, reorder points, and reorder quantities
• Building and ordering quarterly, semi-annual, and annual stock orders
• Building and submitting vendor parts returns
• Any additional tasks as may be assigned

Skills

Parts management

Mechanical aptitude

Customer service

Team collaboration

Physical stamina

Tools

POS systems

MS Office

Job description

Job Description

Job Description

At Southern Star Tractor, we’re a family-owned dealership committed to delivering exceptional service to our customers—and that starts with our team. Our service and parts departments are well-established with experienced professionals who are passionate about supporting the agricultural community. We offer competitive pay, and a supportive work environment where your contributions truly matter.

We’re looking for a knowledgeable and customer-focused Parts Manager to join our team. In this role, you’ll be responsible for the profitability of the parts department and supervision of parts counter workflow.

The work schedule is M-F – 8 am to 5 pm shift, Saturday 8 am to 12 noon.

Responsibilities:

• Over the Counter (OTC) & Inside Parts Sales
• Ordering Parts
• Stocking Parts
• Shipping & Receiving Parts
• Pulling Parts & fulfilling parts orders
• Utilizing parts diagrams to look up parts
• Process POS (point of sale) transactions.
• Cross-sell and up-sell products.
• Team up with co-workers to ensure proper customer service.
• Build productive trust relationships with customers.
• Suggest ways to improve parts processes and procedures
• Maintain a professional attitude and appearance
• Achieving departmental sales goals
• Performing inventory counts
• Calculating stock levels, reorder points, and reorder quantities
• Building and ordering quarterly, semi-annual, and annual stock orders
• Building and submitting vendor parts returns
• Any additional tasks as may be assigned

Qualifications & Experience:

• Must have 5 + years’ parts management experience in a retail environment and excellent mechanical aptitude. Knowledge of two- and four-cycle gasoline engines and diesel engines is required.
• Proficient in Microsoft Office including Word, Excel and Outlook. Familiar with POS systems and online parts lookups, adequate product knowledge and understanding unit pricing.
• Must be willing to work longer hours and Saturdays as required to meet customer demands.
• Able to Lift and handle heavy loads up to 70 lbs. plus work outdoors and indoors in all weather.

Company Description

At Southern Star Tractor, we’re a family-owned dealership committed to delivering exceptional service to our customers—and that starts with our team. Our service and parts departments are well-established with experienced professionals who are passionate about supporting the agricultural community. We offer competitive pay, benefits, and a supportive work environment where your contributions truly matter.

Company Description

At Southern Star Tractor, we’re a family-owned dealership committed to delivering exceptional service to our customers—and that starts with our team. Our service and parts departments are well-established with experienced professionals who are passionate about supporting the agricultural community. We offer competitive pay, benefits, and a supportive work environment where your contributions truly matter.