Parts Manager

RWC Group; Portland (OR); On-site; USD 70,000 - 95,000; Full time

Job summary

RWC Group is seeking an experienced Parts Manager to lead a high-performing team in our heavy-duty truck and bus dealership. You will optimize inventory, grow sales, and run a profitable, customer-focused operation, aligning people, processes, and data to deliver results.

You will manage Parts Counter, Warehouse, and Delivery teams, implement KPI-driven strategies, and collaborate with Service to ensure timely parts support and strong customer relationships in a fast-paced environment.

Qualifications

• 5+ years of parts department management experience in automotive/heavy-duty dealership.
• Proven ability to lead, motivate, and develop a Parts team.
• Knowledge of heavy-duty truck parts, OEM requirements, and inventory management.
• Comfortable using dealership management systems and parts technology.
• Ability to make data-driven decisions and manage multiple priorities.
• Strong communication with customers, vendors, and departments.
• High school diploma or GED and valid driver’s license.

Responsibilities

• Lead day-to-day operations of the Parts Department with focus on profitability and customer service.
• Hire, coach, develop, and lead Parts Counter, Warehouse, and Delivery team members.
• Establish goals and monitor KPIs including sales, gross margin, inventory turns, and customer satisfaction.
• Manage inventory, purchasing, cycle counts, and supplier relationships.
• Develop strategies to reduce excess/obsolete inventory while maintaining parts availability.
• Drive retail, wholesale, fleet, and internal parts sales.
• Build strong relationships with customers, fleets, vendors, and partners.
• Partner with Service to ensure parts are available for repairs.
• Identify opportunities to improve margins, sales, and market share.
• Use dealership systems and business data to monitor performance.
• Ensure compliance with OEM requirements, inventory controls, and standards.

Skills

Leadership

Inventory management

Forecasting

Margins optimization

Customer relationships

Data-driven decisions

Dealership systems

Education

High school diploma or GED

Tools

Dealer Management System

ERP software

Parts catalogs

Job description

PARTS MANAGER JOB POSTING | RWC GROUP | Heavy-Duty Commercial Truck & Bus Dealership

Lead the Team. Grow the Business. Keep Customers Moving.

At RWC Group, our Parts Department plays a critical role in keeping our customers—and their businesses—on the road. We’re looking for an experienced Parts Manager who can lead a great team, optimize inventory, grow sales, and run a profitable, customer-focused operation. This is an opportunity for a strong leader who understands that a successful Parts Department is about more than having parts on the shelf. It’s about people, performance, customer relationships, and business results.

Why This Role Matters

When the right parts are available at the right time, technicians stay productive and customers stay on the road. The Parts Manager brings together people, inventory, sales, and customer service to build a department that delivers results.

What You’ll Do As our Parts Manager:

• Lead the day-to-day operations of the Parts Department with a focus on profitability, customer service, and operational excellence.


• Hire, coach, develop, and lead Parts Counter, Warehouse, and Delivery team members.


• Establish goals and monitor key performance indicators including sales, gross margin, inventory turns, and customer satisfaction.


• Manage inventory levels, purchasing, cycle counts, and supplier relationships.


• Develop strategies to reduce excess and obsolete inventory while maintaining strong parts availability.


• Drive retail, wholesale, fleet, and internal parts sales.


• Build strong relationships with customers, fleets, vendors, and business partners.


• Partner closely with Service to ensure technicians have the parts needed to complete repairs efficiently.


• Identify opportunities to improve margins, increase sales, and grow market share.


• Use dealership systems and business data to monitor performance and make informed decisions.


• Ensure compliance with OEM requirements, inventory controls, and company standards.


• These responsibilities reflect the role’s combination of operational leadership, team management, sales growth, inventory control, and cross-functional partnership.

We’re Looking for Someone Who...

• Have 5+ years of parts department management experience in automotive, heavy truck, or a related commercial vehicle dealership.


• Have a proven ability to lead, motivate, and develop a Parts team.


• Bring strong knowledge of heavy-duty truck parts, components, and OEM requirements.


• Understand inventory management, forecasting, margins, and department profitability.


• Are comfortable using dealership management systems and parts technology.


• Make decisions using both operational experience and data.


• Communicate effectively with customers, vendors, employees, and other departments.


• Can manage multiple priorities in a fast-paced dealership environment.


• Have a high school diploma or GED and a valid driver’s license with an acceptable driving record.


• Heavy-duty commercial truck dealership, fleet account, wholesale parts, logistics, supply chain, or procurement experience is especially valuable.

If you know the commercial truck parts business and you’re ready to lead a team, grow sales, improve performance, and create an exceptional customer experience, we want to hear from you.

RWC Group is an Equal Opportunity Employer M/F/V/H. This posting is intended to provide a general overview of the position. A complete job description, including essential duties, and qualifications is available and will be provided to candidates during the selection process.