Parts Manager

United Ag & Turf, NE

Chatham (AK)

On-site

USD 70,000 - 110,000

Full time

5 days ago

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Benefits offered by this job

Bonus program

Training through John Deere University

Medical, dental, vision, and 401KMatch

Referral Bonus

Earned PTO

Employee Assistance Program

Paid Company holidays

Company Paid Life Insurance

Great Work-Life Balance

Opportunities for advancement

A chance to work for the best in the业务

Job summary

United Ag & Turf NE seeks a Service Manager to lead the branch's Service Department and ensure top-tier external and internal customer satisfaction. You will collaborate with store leadership to keep operations safe, efficient, and well-maintained.

The role requires 2+ years in parts operations, proven leadership, and strong communication. It offers a comprehensive benefits package and opportunities for career growth within a John Deere dealership network.

Qualifications

2+ years of experience in Parts Department operations.
Demonstrated leadership and team management skills.
Ability to communicate effectively with individuals and groups.
Strong organizational and communication skills.

Responsibilities

Lead and manage all parts personnel to maintain high levels of efficiency, knowledge, and customer service.
Promote positive department culture through training, communication, and appearance standards.
Monitor and utilize the automated inventory control system effectively.
Establish realistic sales goals and gross profit targets for the department.
Drive aggressive parts sales and implement effective merchandising within budget.
Ensure customer satisfaction through efficient service and support.
Attend store, industry, and community events to represent the dealership.
Manage costs by ensuring full value for parts purchased, minimizing waste, and obtaining competitive bids.
Control inventory investment and monitor inventory turnover and obsolescence rates.
Implement robust security measures for purchasing, shipping/receiving, and inventory control.
Solve operational issues proactively and optimize department space and layout.
Ensure that at least one person is cross-trained to perform the Parts Manager role.
Conduct annual performance and wage reviews in coordination with the General Manager.
Foster career growth and development opportunities for department employees.
Regularly participate in leadership training and management development programs.
Perform additional duties as assigned by the General Manager.

Skills

Leadership

Communication

Organizational skills

Computer literacy

Financial acumen

Data analysis

Team management

Driver’s license

Education

High school diploma or GED

Job description

Description

Who We Are

United Ag & Turf NE is a John Deere Dealership with multiple locations across the Northeast. We service customers in a variety of industries such as commercial, construction, agricultural, as well as consumers. United Ag & Turf strives for exceptional customer service throughout all our locations and departments including parts, sales, and service. United sees an incredible opportunity in the Northeast to continue to expand the John Deere brand. We will continue to invest heavily in the region, building new facilities, updating and upgrading operations and empowering the business to continue to bring on talented, hardworking people to the team. United Ag & Turf is a sister company to United Construction & Forestry, so the opportunities for our employees to leverage career growth and advancement are endless. We invite you to join us now, as this is just the beginning.

What You’ll Get

Bonus Program
Training through John Deere University
A comprehensive employee benefits plan that includes medical, dental, vision, and 401K Match
Referral Bonus
Earned PTO
Employee Assistance Program
Paid Company holidays
Company Paid Life Insurance
Great Work/Life Balance
Opportunities for advancement
A chance to work for the best in the business

Job Type: Full-time Schedule: Monday – Friday 1st shift – Saturdays as needed

United Ag & Turf NE is looking for a Service Manager who will be responsible for managing the operations of the Service Department at the branch to provide the highest level of external and internal customer satisfaction. You will work closely with other leaders and employees in the store to ensure building operations remain safe, secure, and well-maintained.

What You’ll Do

Lead and manage all parts personnel to maintain high levels of efficiency, knowledge, and customer service.
Promote positive department culture through training, communication, and appearance standards.
Monitor and utilize the automated inventory control system effectively.
Establish realistic sales goals and gross profit targets for the department.
Drive aggressive parts sales and implement effective merchandising and advertising within budget.
Ensure customer satisfaction through efficient service and support.
Attend store, industry, and community events to represent the dealership.
Manage costs by ensuring full value for parts purchased, minimizing waste, and obtaining competitive bids.
Control inventory investment and monitor inventory turnover and obsolescence rates.
Implement robust security measures for purchasing, shipping/receiving, and inventory control.
Solve operational issues proactively and optimize department space and layout.
Ensure that at least one person is cross-trained to perform the Parts Manager role.
Conduct annual performance and wage reviews in coordination with the General Manager.
Foster career growth and development opportunities for department employees.
Regularly participate in leadership training and management development programs.
Perform additional duties as assigned by the General Manager.

Requirements

What it Takes

2+ years of experience in Parts Department operations
Demonstrated leadership and team management skills
Ability to communicate effectively with individuals and groups
Strong organizational and communication skills
Computer literacy and comfort with inventory systems
Basic understanding of financial principles relating to parts operations
Ability to analyze internal reports and act on findings
Willingness to work extended hours and weekends as needed
Valid driver’s license

Preferred

2 years of equipment industry or service experience

Education

High school diploma, or GED

Physical Requirements

The physical demands described here are representative of those that must be met by employees to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.