Parts Lead, Dealership Operations

Carvana; Dallas (TX); Sur place; USD 65 000 - 85 000; Plein temps

Résumé du poste

Carvana seeks a Parts Lead, Dealership Operations to drive the parts business, oversee facilities, and uphold OEM standards at the dealership. This leader oversees a team of advisors focused on customer satisfaction, profit growth, compliance, and operational excellence.

You will mentor associates, push continuous improvement, and ensure standardized work and safety protocols. The role requires strong communication, team leadership, and the ability to deliver measurable results in a fast-paced

Qualifications

• Minimum of 2 years of management experience in automotive or lean manufacturing.
• A valid driver’s license + clean driving record.
• Proven track record of leading and developing associates.
• Proven ability to obtain project deliverables and company metrics.
• Ability to work in a fast-paced, ever-changing production environment with exposure to heat/cold.
• Excellent oral and written communications skills.
• Ability to work with and through teams to achieve results.
• Strong analysis and decision‑making ability.
• Proficient computer skills.

Responsabilités

• Drive consistent execution of operating standards (standardized work, 5S, safety protocols, visual management).
• Continuously improve customer experience, speed of service, and first-time fix rate.
• Lead from the front by working side by side with the parts associates including opening, updating and closing orders.
• Deliver competency-based feedback and performance reviews to drive accountability and growth.
• Mentor parts associates to strengthen leadership capabilities, functional expertise and operational execution.
• Foster a culture of teamwork, engagement, and continuous improvement throughout the dealership.
• Identify and prioritize opportunities for process and performance improvement across fixed operations.
• Hold teams accountable for measurable results from continuous improvement efforts.

Connaissances

Management experience

Driver's license

Leadership skills

Communication skills

Team collaboration

Proficient computer skills

Description du poste

About the team and position

The Parts Lead, Dealership Operations is responsible for the success of the dealership’s parts businesses, overall facilities management, and OEM standards. This leader oversees a team of advisors with a focus on driving customer satisfaction, profit growth, compliance, and operational excellence across the dealership.

What you’ll be doing

Management – Parts

• Drive consistent execution of operating standards (standardized work, 5S, safety protocols, visual management).
• Continuously improve customer experience, speed of service, and first-time fix rate.

People Leadership & Development

• Lead from the front by working side by side with the parts associates which includes opening, updating and closing orders.
• Deliver competency-based feedback and performance reviews to drive accountability and growth.
• Mentor parts associates to strengthen leadership capabilities, functional expertise and operational execution.
• Foster a culture of teamwork, engagement, and continuous improvement throughout the dealership.

Continuous Improvement

• Identify and prioritize opportunities for process and performance improvement across fixed operations.
• Hold teams accountable for measurable results from continuous improvement efforts.

What you should have

• Minimum of 2 years of management experience either in automotive or a lean manufacturing environment
• A valid driver’s license + clean driving record
• Proven track record of leading and developing associates
• Proven ability to obtain project deliverables and company metrics
• An ability to work in a fast-paced, ever-changing production environment while sometimes being exposed to excessive weather conditions (heat/cold)
• Excellent oral and written communications skills
• Ability to work with and through teams to achieve results
• Strong analysis and decision‑making ability
• Proficient computer skills