PARTS FRONT COUNTER

Toyota of Portland; Portland (OR); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Bonuses

Vacation

Medical/Dental/Vision/RX

401(k) plus company match

Job summary

Toyota of Portland is hiring an experienced Full-Time Parts Front Counterperson in Portland, OR. The role focuses on front and back counter parts sales, orders, and inventory management, with a commission-based compensation structure tied to team performance and store gross profit.

A driver’s license and background screening are required. The position offers benefits including vacation, medical/dental/vision, and 401(k) match, with opportunities for growth within the O’Brien Auto Group.

Qualifications

• Two+ years experience working in a dealership Parts department.
• Valid driver’s license and clean driving record.
• Background screening required.
• Equal opportunity employer.

Responsibilities

• Handle front counter parts sales and customer inquiries.
• Assist with back counter parts as needed.
• Call on all special-order parts for prompt installation or pickup.
• Pre-pull service for technicians and ensure correct parts are available.
• Maintain inventory accuracy and assist in obsolescence management.
• Process warranty exchanges and removal of warranty/ damaged parts.
• Answer all incoming calls and manage daily orders.

Skills

Customer service

Inventory management

Computer skills

Communication

Tools

Parts catalogs software

ERP/CRM systems

Job description

PARTS FRONT COUNTER# PARTS FRONT COUNTERTOP - Portland, OR 97232## OverviewPosition TypeFull Time## Toyota of Portland - Parts Front Counter**Toyota of Portland**, a dealership in the O'Brien Auto Group, is currently hiring for an EXPERIENCED **Full-Time Parts Front Counterperson**. We are looking for an experiencedParts Counter person who has worked at dealerships for two or more years.This position will be a ***commission-based position*** that is driven off team success along with the growth of the store. This position pays commission on a monthly basis plus 1.8% of Toyota of Portland's \"Total Parts & Access.\" monthly gross profit.**Subject to eligibility requirements, we offer the following benefits:*** Bonuses* Vacation – based on hire date and paid based on position.* Medical/Dental/Vision/RX* Ancillary Benefits such as Short/Long Term Disability, Accident, Critical Illness, Life Insurance, Spousal/Child coverages, Flexible Spending* 401(k) plus company matchThe **Parts Counterperson** will be responsible for accurately obtaining parts for customers using electronic parts catalogs and other computer applications, while providing the very best experience.Job Summary: The Parts Counterperson will be directly responsible for involvement with the parts manager on all parts issues and making sure that all technicians receive correct parts the first time.Responsibilities to include:* Back counter parts.* Front counter part sales.* Call on all special-order parts for prompt installation or pick up.* Pre-pull all service for technician.* Inventory control.* Process all damage claims.* Process all warranty exchanges.* Removal of all paid warranty parts.* Removal of all damage parts.* Over see technician for proper tags on warranty parts.* Answer all incoming calls.* Regular checks on special order bins for old age parts.* Input daily orders.* Promote internal sales.* Assist in obsolesces return (5%).* Track lost sales* Department clean up.* Perform all duties assign by manager.* Regular attendance is essential.* Work in cooperative, positive & professional manner with all personnel in the company.* Treat members of the public and customers in a courteous and non-discriminatory manner. Maintain professional demeanor while at work.* Must conform to company policy regarding non-discrimination and harassment.**Equipment/Machines/Tools Typically Used:** Computer, calculator, phone, adding machine, copy machine, pens/pencils, stapler, scissors, letter opener, and fax machine.**Chemicals:** Numerous chemicals are used/handled on a frequent basis. Employee will be trained by their supervisor on the safe handling/use of these substances. Employee will follow all safety directives at all times.**Physical Demands:** Intermittent standing, walking, sitting, stooping, kneeling, and crouching; frequent twisting and turning of the trunk, reaching, handling of objects; lifting of 100 lbs or less and carrying of 50 lbs or less; occasional pushing, pulling, climbing, and balancing.This is not necessarily an exhaustive list of responsibilities, skills, duties, requirements, efforts, or working conditions associated with the job. While this list is intended to be an accurate reflection of the current job, the dealership reserves the right to revise the functions and duties of the job or to require that additional or different tasks be performed when circumstances change (i.e., emergencies, changes in personnel, work load, rush jobs, or technological developments).**Candidates for this position must possess a valid Driver’s License and maintain an acceptable driving record in accordance with company policy. Employment offers are contingent upon successful completion of a comprehensive background screening and motor vehicle record review.****Toyota of Portland is an equal opportunity employer and a drug-free workplace.**