Parts Director

Ourisman Chevrolet; Hillcrest Heights (MD); On-site; USD 110,000 - 150,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Short-term disability

Long-term disability

401(k)

Paid time off

Holiday leave

Professional development

Job summary

Ourisman Chevrolet of Marlow Heights is seeking an experienced Parts Director to lead the Parts Department, driving profitable operations, optimal inventory, and strong support for Service and wholesale teams.

The ideal candidate will have GM dealership experience, deep knowledge of parts inventory management, and a proven track record in reducing obsolescence while delivering exceptional customer service. Join a structured, growth-focused dealership with a commitment to excellence.

Qualifications

• Previous automotive Parts Manager or Parts Director experience required.
• Chevrolet/General Motors dealership experience strongly preferred.

Responsibilities

• Direct all daily Parts Department operations.
• Manage parts inventory, purchasing, stocking levels, returns, and special orders.
• Monitor and reduce aged and obsolete inventory.
• Maintain appropriate inventory depth while controlling excess stock.
• Support Service Department productivity by improving parts availability and fill rates.
• Develop retail, internal, warranty, and wholesale parts sales.
• Monitor departmental gross profit, expenses, productivity, and overall profitability.
• Establish pricing strategies and maintain competitive margins.
• Ensure compliance with GM policies, programs, and dealership procedures.
• Manage manufacturer orders, returns, incentives, and parts programs.
• Track departmental KPIs and prepare performance reports for dealership leadership.
• Recruit, train, coach, and motivate Parts Department employees.
• Maintain accurate inventory and conduct regular cycle counts and physical inventories.
• Work closely with the Service Director, technicians, advisors, accounting, and dealership management.
• Provide a high level of customer service to internal and external customers.

Skills

Parts management

GM/GM dealer experience

Inventory management

Financial analytics

Leadership

Tools

Dealership management system

Electronic parts catalogs

Job description

Ourisman, Trusted Tradition

Here's to those who think differently. The ones who think that a car dealership's first priority should be the guest. Such a candid idea could only come from Ourisman. Because we're forward thinking, just like the communities we serve. Individuals who won't be constrained by how things "have always been done", but instead strive to do things "how they could be done" and "how they should be done." It is a philosophy we have infused into every fabric of our dealerships, from the bottom up, in every department, and in every Ourisman team member. Changing the way we all think about car buying is just the beginning.

Role Summary

Ourisman Chevrolet of Marlow Heights is seeking an experienced and organized Parts Director to led the operations of our parts department. The ideal candidate is a strong operational leader who understands GM parts operations, inventory management, wholesale and retail growth, technician support, expense control, and parts obsolescence. This position is responsible for building a profitable parts operation while maintaining the right inventory to support our customers and Service Department.

More about the role

• Direct all daily Parts Department operations
• Manage parts inventory, purchasing, stocking levels, returns, and special orders
• Monitor and reduce aged and obsolete inventory
• Maintain appropriate inventory depth while controlling excess stock
• Support Service Department productivity by improving parts availability and fill rates
• Develop retail, internal, warranty, and wholesale parts sales
• Monitor departmental gross profit, expenses, productivity, and overall profitability
• Establish pricing strategies and maintain competitive margins
• Ensure compliance with GM policies, programs, and dealership procedures
• Manage manufacturer orders, returns, incentives, and parts programs
• Track departmental KPIs and prepare performance reports for dealership leadership
• Recruit, train, coach, and motivate Parts Department employees
• Maintain accurate inventory and conduct regular cycle counts and physical inventories
• Work closely with the Service Director, technicians, advisors, accounting, and dealership management
• Provide a high level of customer service to internal and external customers

What we look for

• Previous automotive Parts Manager or Parts Director experience required
• Chevrolet/General Motors dealership experience strongly preferred
• Strong knowledge of dealership parts inventory management
• Demonstrated ability to control obsolescence and inventory investment
• Strong financial and analytical skills
• Experience managing departmental gross profit and expenses
• Excellent leadership, communication, and organizational skills
• Familiarity with dealership management systems and electronic parts catalogs
• Valid driver's license

Benefits

• Health, dental, and vision insurance
• Life insurance options
• Short-term and Long-term disability insurance
• 401(k) plan with company match
• Paid time off and holiday leave
• Opportunities for professional development and growth

Ourisman Automotive Group is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. Should you require accommodation during the interview process, please advise the hiring manager when contacted for an interview.