Parts Department Counter Associate

Asheville Chevrolet Inc; North Carolina; On-site; USD 30,000 - 50,000; Full time

Job summary

Asheville Chevrolet seeks a Parts Counter Associate to sell and assist customers with parts inquiries. Ideal candidates are energetic and customer-focused individuals able to work in a fast-paced environment. Responsibilities include managing inventory, communication with customers, and processing orders. Join our team to make a positive impact every day.

Benefits

Medical and Dental Plans

Prescription Drug Program

401k Plan

Paid Vacation

Paid Holidays

Employee Purchase Programs

Employee Discounts

Qualifications

• Strong communication and customer service skills.
• Ability to multitask in a fast-paced environment.
• Must have a valid Driver’s License.

Responsibilities

• Sell parts to customers over the counter, through the shop, or on the phone.
• Assist customers in selecting required parts.
• Handle incoming phone calls and counter inquiries.

Skills

Communication

Customer Service

Multi-tasking

Computer Skills

Tools

Reynolds and Reynolds

Job description

Parts Department Counter Associate

Compensation: Salary + Commission

Employment Type: Full Time

Asheville Chevrolet is looking for a Parts Counter Associate. You will have the opportunity to make a positive impact on our business, our team members and customers every day. We are looking for strong, energetic, people-focused individuals. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Come join our Team! Apply Now!

Responsibilities and Qualifications:

-The Parts Counter Associate is responsible to sell parts to all customers, over the counter, through the shop, or on the phone.

-Assist all customers (retail and shop) in selecting required parts in a friendly, professional, and efficient manner.

-Answer incoming phone calls and counter inquiries, providing price quotes and other information as needed.

-Notify parts manager of out-of-stock parts or shop materials that need immediate attention.

-Notify all necessary parties when special ordered parts have been received

-Pull orders and ensure all parts are tagged with customer names and job number

-Follow department policy and instruction of the special ordering of parts

-Maintain a prompt, efficient and timely flow of paperwork

-Make sure all internal requests for parts are billed on a service repair order

-Receive payment from retail customers or obtain credit authorization

-Excellent communication and customer service skills, and the ability to maintain a professional image and demeanor

-Ability to multitask in a fast-paced environment

-Strong computer and phone skills are required. Proficiency in Reynolds and Reynolds is a plus!

-Must have a valid Driver’s License

-Must be able to pass pre-employment screen (background and drug test)

Benefits:

-Medical and Dental Plans

-Prescription Drug Program

-401k Plan

-Paid Vacation

-Paid Holidays

-Employee Purchase Programs

-Employee Discounts