Parts Delivery Expert — Safe Driving & Customer Care

O'Reilly Automotive; Michigan; On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Competitive wages

401k with company contributions

Job summary

O'Reilly Auto Parts is seeking a Delivery Specialist to maintain and operate store vehicles, delivering parts and products to professional customers safely and efficiently. The role also collects COD payments and handles customer returns.

You will use handheld devices to process deliveries, capture signatures, log mileage, and perform daily vehicle inspections. Maintain vehicle cleanliness and safely secure equipment and funds. Opportunities for growth and development are available.

Qualifications

• Ability to quickly match alphanumeric sequences.
• Strong interpersonal communication skills.
• Ability to adapt quickly and effectively to changing delivery situations.
• Driving record must meet the standard set in the company's 14/18-point record system.
• Must possess a legally required state driver's license and meet company mandated driving eligibility requirements.

Responsibilities

• Operate company vehicles to deliver parts and products to customers in a safe and efficient manner.
• Ability to use delivery fleet management hand-held devices to process deliveries, capture customer signatures, update vehicle mileage, complete daily vehicle inspections, etc.
• Responsible for keeping vehicles clean, maintained, and completing daily vehicle inspections prior to operating.
• Responsible for keeping delivery vehicles, keys, fuel/fleet credit cards, hand-held devices, and monies collected secure at all times.
• Pick up customer returns, i.e., new, warranty, cores, etc. and fill out driver return slip.
• Communicate any problems or special needs from customers to store management.
• Report vehicle maintenance needs, accidents, or vehicle damage to store manager immediately.
• Ensure fuel tank is filled and lock and secure vehicle at end of day's business.
• Clock in/out according to company policy.
• Other additional duties as assigned, including customer service, sweeping, general stocking and straightening stock, merchandising, running errands, handling core returns, checking in and putting up stock orders, etc.
• May occasionally assist customers, serve as a cashier, and/or help with merchandising tasks, when business dictates. (i.e.: phones, sales and service)
• All other duties as assigned.

Skills

Ability to quickly match alphanumeric

Strong interpersonal communication

Adapt delivery situations

Driving record compliance

State driver’s license

Job description

O'Reilly Auto Parts is seeking a Delivery Specialist to maintain and operate store vehicles, delivering parts and products to professional customers safely and efficiently. The role also collects COD payments and handles customer returns.

You will use handheld devices to process deliveries, capture signatures, log mileage, and perform daily vehicle inspections. Maintain vehicle cleanliness and safely secure equipment and funds. Opportunities for growth and development are available.