Parts Delivery & Customer Service Associate (Bilingual)

O'Reilly Auto Parts; Douglass Hills (KY); On-site; USD 17,908 - 27,552; Full time

Benefits offered by this job

Competitive wages

401k plan with employer contributions

Health, dental, vision insurance

Tuition assistance

Career growth opportunities

Job summary

O'Reilly Auto Parts in Kentucky is seeking a Delivery Specialist to operate store vehicles, deliver parts, and collect COD payments. You’ll also handle customer returns and assist with merchandising. Bilingual candidates are encouraged to apply, with a focus on safety and service.

Roles include maintaining vehicles, processing deliveries via handheld devices, and coordinating with store management on customer needs and returns. The position emphasizes integrity, reliability, and teamwork.

Qualifications

• Ability to quickly match alphanumeric sequences.
• Strong interpersonal communication skills.
• Ability to adapt quickly and effectively to changing delivery situations.
• Driving record must meet the standard set in the company's 14/18-point record system.
• Must possess a legally required state driver's license and meet company mandated driving eligibility requirements.

Responsibilities

• Operate company vehicles to deliver parts and products to customers in a safe and efficient manner.
• Process deliveries using delivery fleet management devices, capture signatures, itemize mileage, and perform daily vehicle inspections.
• Keep vehicles and related equipment secure, conduct pre- and post-shift checks, and manage monies collected.
• Pickup customer returns and complete driver return slips.
• Communicate problems or special needs from customers to store management.
• Report vehicle maintenance needs, accidents, or damages to the store manager.
• Ensure fuel tank is filled and vehicle is secured at end of day.
• Clock in/out per company policy.
• Assist customers as needed and support merchandising tasks.

Job description

O'Reilly Auto Parts in Kentucky is seeking a Delivery Specialist to operate store vehicles, deliver parts, and collect COD payments. You’ll also handle customer returns and assist with merchandising. Bilingual candidates are encouraged to apply, with a focus on safety and service.

Roles include maintaining vehicles, processing deliveries via handheld devices, and coordinating with store management on customer needs and returns. The position emphasizes integrity, reliability, and teamwork.