Parts Counterperson - Stevens Creek BMW

Sonic Automotive; Santa Clara (CA); On-site; Full time

Job summary

Join a forward-thinking automotive dealership as a Parts Counterperson, where your expertise in automotive parts will be valued. This full-time role is crucial for supporting the service team and ensuring they have the necessary resources to provide exceptional repairs. With a commitment to customer satisfaction and a vibrant workplace culture, this position offers opportunities for career advancement within a Fortune 500 company. Enjoy a competitive pay structure with hourly wages, commission, and bonuses based on performance. If you're detail-oriented and passionate about the automotive industry, this is the perfect opportunity for you.

Benefits

401k with company match

Paid Time Off accrual

Employee discounts for purchasing and leasing cars

Opportunities for career advancement

Qualifications

• 2+ years of experience in automotive dealership parts department.
• Strong knowledge of automotive parts and systems.

Responsibilities

• Assist technicians by accurately identifying and sourcing parts.
• Maintain and organize inventory to ensure availability.

Skills

Automotive parts knowledge

Inventory management

Customer service

Detail-oriented

Multitasking

Education

High School Diploma

BMW parts certifications

Tools

Parts lookup software

Dealership management systems

Job description

Parts Counterperson - Stevens Creek BMW in Santa Clara, CA at Sonic Automotive

Job Type: Sales

Experience: Associate

About

Stevens Creek BMW, part of Sonic Automotive—a multi-billion dollar Fortune 500 company—stands as the#1 New Car volume dealership in Northern California, the#1 EV dealership in the world, and the#1 BMW service center in Northern California. We pride ourselves on delivering exceptional customer experiences and fostering a vibrant workplace where your career can truly flourish.

Job Description

Summary:

The Parts Counterperson plays a critical role in ensuring our service team has the parts and resources they need to deliver exceptional automotive repairs.

Duties and Responsibilities:

• Assist technicians by accurately identifying and sourcing parts for service and repairs.
• Maintain and organize inventory in the parts department to ensure availability and efficiency.
• Process incoming shipments, verify accuracy, and stock parts in designated locations.
• Collaborate with the service team to prioritize urgent part requests and minimize downtime.
• Monitor inventory levels and coordinate reordering to prevent shortages.
• Provide excellent customer service to internal team members and external vendors.
• Maintain accurate records of parts transactions, receipts, and adjustments.
• Ensure compliance with dealership policies and safety protocols.
• 2+ years of experience in automotive dealership parts department.
• Strong knowledge of automotive parts and systems.
• Proficiency in using parts lookup software and dealership management systems.
• Detail-oriented with excellent organizational and multitasking abilities.
• Must be authorized to work in the USA.
• Must be willing to undergo pre-employment compliance requirements: Drug testing, background check, MVR.

Preferred Qualifications:

• BMW parts certifications or equivalent manufacturer certifications.
• If meeting or exceeding store quotas and goals.

*The Parts Counterperson Position has a Pay Scale consisting of the following elements and ranges. Wages include hourly pay rate of nineteen dollars an hour. The position may also pay commission compensation which is based on the value or amount of parts revenue department achieved from $0.00 (if no sales are made) without any upper limit other than sales performance. The position may also pay a production bonus based on individual or team performance that may range from $0.00 (if baseline benchmarks are not met) without any fixed upper limit.*

Schedule:

• FULL TIME
• 5 days / 2 days off
• Weekend availability required
• 401k with company match
• Paid Time Off accrual
• Employee discounts for purchasing and leasing cars
• Opportunities for career advancement within a Fortune 500 company.

All your information will be kept confidential according to EEOC guidelines.