Parts Counterperson Specialist

Luthermazda; BLOOMINGTON (MN); On-site; USD 60,000 - 80,000; Full time

Job summary

An established industry player is seeking a Parts Counterperson Specialist to enhance their Parts area across multiple dealerships. This role offers a fantastic opportunity to engage with a corporate team while gaining valuable exposure to various manufacturers. Ideal candidates are those who thrive in dynamic environments and possess strong organizational skills. Responsibilities include managing the parts sales process, training staff, and ensuring customer satisfaction through effective communication. Join a family-owned business that values long-term job security and offers comprehensive benefits, including medical, dental, and growth opportunities.

Benefits

Medical, Dental & Vision

401k with Match

Paid Vacation

Growth Opportunities

Paid Training

Long Term Job Security

Health and Wellness

Accident & Critical Illness

HSA/Flexible Spending

Pet Insurance

Qualifications

• Experience in auto parts sales is preferred for this role.
• Strong organizational and time management skills are essential.

Responsibilities

• Oversee the parts sales process and train staff on best practices.
• Communicate with customers about parts status and provide high-level service.

Skills

Auto parts sales experience

Organizational skills

Time management skills

Customer communication

Ability to read parts catalogs

Education

High School Diploma or equivalent

Job description

Parts Counterperson Specialist

$18/hour

Luther is currently seeking a Parts Counterperson Specialist to assist in our Parts area across all dealerships. This is an excellent opportunity for someone looking to work with our corporate team and gain exposure to all manufacturers. Candidates must be willing to travel from location to location and be comfortable with a changing schedule based on dealership needs.

Responsibilities

• Oversee the parts sales process from start to finish.
• Train parts counter persons on best practices.
• Communicate with customers on parts status.
• Communicate with staff and customers in a friendly and professional manner.
• Be able to read and understand the parts catalog when looking up parts.
• Answer phone calls, providing price quotes and other information.
• Review body shop estimates to ensure the parts that are ordered are correct and all pricing is in line with the estimate.
• Provide high level service to internal and external customers.
• Pull and fill orders from stock.
• Maintain weekly bin checks to ensure accuracy of stock.
• Notify parts manager of out-of-stock parts or shop materials that need immediate attention.
• Locate out-of-stock parts from outside sources and submit an emergency order if necessary.
• Ensure all internal requests for parts are billed on service repair orders.
• Receive payment from retail customers or obtain credit authorization.
• Set up orders for daily shipment, delivery, or pick-up.

Qualifications

• High School Diploma or equivalent.
• Experience with auto parts sales (preferred).
• Able to work in a fast-paced work environment.
• Strong organizational and time management skills.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.

What We Offer

• Medical, Dental & Vision.
• 401k with Match.
• Paid Vacation.
• Growth Opportunities.
• Paid Training.
• Family Owned and Operated.
• Long Term Job Security.
• Health and Wellness.
• Accident & Critical Illness.
• HSA/Flexible Spending.
• Pet Insurance.
• Employee Discounts.

Offers of employment are contingent upon successfully passing a background screening including a criminal background check, a review of motor vehicle records, and verification of social security number.