Parts Counterperson

Mike Savoie Chevrolet; Troy (MI); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a dedicated Parts Sales Associate to join their dynamic team. This role involves overseeing the parts sales process, ensuring customer satisfaction, and maintaining stock accuracy. With a commitment to employee development and a family-like atmosphere, this company offers a supportive environment for career growth in the automotive industry. If you have a passion for customer service and a keen interest in auto parts, this opportunity could be the perfect fit for you!

Benefits

BCBS/BCN Medical Plans

Dental and Vision Coverage

401K with Company Match

Paid Vacation

Paid GM Training

Flexible Hours

Professional Sporting Events Raffles

Company Apparel Program

Uniform Program with Company Contribution

Heated Service Shop

Qualifications

• Prior auto parts sales experience preferred.
• Strong interpersonal and time management skills are essential.

Responsibilities

• Oversee the parts sales process from start to finish.
• Communicate with staff and customers in a friendly manner.
• Pull/fill orders from stock and maintain accuracy.

Skills

Interpersonal Skills

Time Management

Customer Service

Auto Parts Knowledge

Education

High School Diploma

Job description

Mike Savoie Chevrolet is a third-generation family-owned dealership that has been in business since 1966, yet remains one of the fastest growing dealerships in the Metro Detroit area! We pride ourselves on doing the right thing for our customers and our employees. We are dedicated to developing our people and empowering them to grow their careers in the automotive industry.

Employees of Mike Savoie Chevrolet are our most valuable assets. They are the constant that ensures our current and future success. We have many employees that have been with us for years and contribute to our family atmosphere.

Benefits:

• BCBS/BCN Medical (PPO and HMO plans offered)
  • Company Sponsored Health Savings Account (HSA) Available
• Dental and Vision Coverage
• Life and AD&D Insurance
• Short Term Disability Insurance
• Aflac
• 401K with Company Match
• Paid Vacation
• Paid GM Training (where applicable)
• Closed Weekends
• Professional Sporting Events Company Raffles
• Company Apparel Program
• Holiday and Monthly Birthday Celebrations
• Uniform Program with Company Contribution
• Heated Service Shop with Big Ass FansTM for Cool Air Circulation
• Well Lit, Clean and Organized Inventory Area
• Tenured Management Team
• Combined Salary and Commission Pay Plan
• Flexible Hours
• Carry $250k in inventory serving both the Service Department and Body Shop

Responsibilities:

• Oversee the parts sales process from start to finish
• Check in and stock parts on replenishment orders daily
• Communicate with staff and customers in a friendly and professional manner
• Converse effectively and efficiently regarding customer parts status
• Read and understand the parts catalog when looking up and speaking to specific parts
• Answer phone calls, provide price quotes and other information to customers
• Review body shop estimates to verify the parts ordered are correct and all pricing is in line with the estimate
• Provide high level service to both internal and external customers
• Pull/fill orders from stock and maintain weekly bin checks to ensure accuracy of stock
• Notify parts manager of out-of-stock parts or shop materials that need immediate attention
• Locate out-of-stock parts from outside source and submit an emergency order, if necessary
• Make sure all internal requests for parts are billed on service repair order
• Receive payment from retail customers or obtain credit authorization

Qualifications:

• High School Diploma or equivalent (preferred)
• Prior auto parts sales experience (preferred)
• Eager to improve in a dynamic work environment
• Strong interpersonal and time management skills
• Ability to read/interpret safety and maintenance documents
• Ability to calculate figures/amounts including discounts and percentages

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.