Parts Counterperson

Franklin Chevrolet; Statesboro (GA); On-site; USD 27,000 - 46,000; Full time

Benefits offered by this job

Health, Dental & Vision Insurance

Supplemental Insurance

401k

Weekly pay

Paid vacation & holidays

Air conditioned shop

Saturday lunches

Employee lounge

Job summary

Franklin Chevrolet in Statesboro, GA is seeking a parts sales associate to manage the parts sales process from start to finish. You will interact with staff and customers professionally, advise on parts availability, and help keep accurate stock and pricing.

The role requires reading parts catalogs, handling quotes, processing payments, and delivering high level service to both internal and external customers. We offer strong benefits and a supportive community.

Qualifications

• High School Diploma or equivalent required.
• Prior auto parts sales experience preferred.
• Strong interpersonal and time management skills.
• Ability to read/interpret safety and maintenance documents.
• Ability to calculate figures including discounts, interest, commissions, proportions, % and measurements.

Responsibilities

• Oversee the parts sales process from start to finish.
• Communicate with staff and customers in a friendly and professional manner.
• Converse effectively regarding customer parts status.
• Read and understand the parts catalog when looking up and speaking to specific parts.
• Answer phone calls, provide price quotes and other information to customers.
• Review body shop estimates to verify parts ordered are correct and pricing is in line with the estimate.
• Provide high level service to both internal and external customers.
• Pull/fill orders from stock and maintain weekly bin checks to ensure accuracy of stock.
• Notify parts manager of out-of-stock parts or shop materials that need immediate attention.
• Locate out-of-stock parts from outside source and submit an emergency order, if necessary.
• Make sure all internal requests for parts are billed on service repair order.
• Receive payment from retail customers or obtain credit authorization.

Skills

Interpersonal skills

Time management

Customer service

Numerical skills

Safety document reading

Valid driver's license

Education

High School Diploma

Job description

Through its 50years in business, Franklin Auto has experienced exceptional growth and historically low turnover in an industry notorious for fly-by-night employees. This can be directly attributed to a culture and work environment conducive to success. Whether it's hiring students or creating a work environment where employees can grow professionally, the Franklin family has a strong belief in hiring the best people to do the best job. Wehave continually redefined standards and sided with morality. It's with this mindset and sense of community Franklin Chevrolet has been able to transcend the traditional function of a dealership into a thriving and bustling social institution full of community leadership and local partnerships.

It's not out of the question to stop by and see life-long customers swapping stories over a cup of coffee. Such active engagement in the local community has resulted in the unwavering loyalty of generations of families. Customers come from Statesboro, Savannah, Pooler, Rincon, and surrounding areas to experience the world-class treatment at Franklin Chevrolet.

What we offer:

• Health, Dental and Vision Insurance
• Supplemental Ins
• 401k
• Pay weekly
• Paid Vacation and Holidays
• Air condition shop
• Saturday lunches
• Employee lounge

Responsibilities

• Oversee the parts sales process from start to finish.
• Communicate with staff and customers in a friendly and professional manner.
• Converse effectively/efficiently regarding customer parts status.
• Read and understand the parts catalog when looking up and speaking to specific parts.
• Answer phone calls, provide price quotes and other information to customers.
• Review body shop estimates to verify the parts ordered are correct and all pricing is in line with the estimate.
• Provide high level service to both internal and external customers.
• Pull/fill orders from stock and maintain weekly bin checks to ensure accuracy of stock.
• Notify parts manager of out-of-stock parts or shop materials that need immediate attention.
• Locate out-of-stock parts from outside source and submit an emergency order, if necessary.
• Make sure all internal requests for parts are billed on service repair order.
• Receive payment from retail customers or obtains credit authorization.

Qualifications

• High School Diploma or equivalent and prior auto parts sales experience (preferred)
• Eager to improve in a dynamic work environment
• Strong interpersonal and time management skills
• Ability to read/interpret safety and maintenance documents
• Ability to calculate figures/amounts including; discounts, interest, commissions, proportions, %, area, circumference, and volume
• Valid driver's license and clean driving record

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.