Parts Counterperson

Feyerford; North Carolina; On-site; USD 30,000 - 45,000; Full time

Job summary

Feyer Ford of Ahoskie is searching for an experienced Parts Counterperson to enhance customer service. This position requires overseeing the parts sales process, effective communication with customers, and maintaining stock accuracy. Candidates should possess a high school diploma, strong interpersonal skills, and prior auto parts sales experience is preferred.

Benefits

Health Insurance

PTO/Vacation

Flexible scheduling

Qualifications

• Prior auto parts sales experience preferred.
• Eager to improve in a dynamic work environment.
• Ability to calculate discounts, commissions, and proportions.

Responsibilities

• Oversee the parts sales process from start to finish.
• Communicate effectively with staff and customers.
• Pull/fill orders from stock and maintain inventory accuracy.

Skills

Interpersonal Skills

Time Management

Customer Service

Education

High School Diploma or equivalent

Job description

Job Summary: We are looking for an experienced Parts Counterperson to help support our team and provide customers with exceptional experiences. The ideal candidate will flourish in a fast-paced and professional workplace.

Benefits

• Health Insurance
• PTO/Vacation
• Flexible scheduling

Responsibilities

Oversee the parts sales process from start to finish

Communicate with staff and customers in a friendly and professional manner

Converse effectively/efficiently regarding customer parts status

Read and understand the parts catalog when looking up and speaking to specific parts

Answer phone calls, provide price quotes and other information to customers

Review body shop estimates to verify the parts ordered are correct and all pricing is in line with the estimate

Provide high-level service to both internal and external customers

Pull/fill orders from stock and maintain weekly bin checks to ensure accuracy of stock

Notify manager of out-of-stock parts or shop materials that need immediate attention

Locate out-of-stock parts from outside source and submit an emergency order, if necessary

Make sure all internal requests for parts are billed on service repair order

Receive payment from retail customers or obtains credit authorization

Qualifications

High School Diploma or equivalent and prior auto parts sales experience (preferred)

Eager to improve in a dynamic work environment

Strong interpersonal and time management skills

Ability to read/interpret safety and maintenance documents

Ability to calculate figures/amounts including; discounts, interest, commissions, proportions, %, area, circumference, and volume

Valid driver's license and clean driving record

About Us:At Feyer Ford of Ahoskie, we strive to conduct our business as a well-respected organization; with integrity, hard work, and with the highest care for our people, customers, and business partners. Every employee at Feyer Ford of Ahoskie is absolutely critical to our success. Our promise is to keep delivering the same award-winning service and value that our community has come to expect from our dealership group throughout the years.

We are an equal opportunity employer and prohibit discrimination/harassment withoutregard to race, color, religion, age, sex, national origin, disability status, genetics, protectedveteran status, sexual orientation, gender identity or expression, or any other characteristicprotected by federal, state or local laws.