Parts Counterperson

Burnham Nationwide, Inc.; McHenry (IL); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading parts dealer in McHenry is seeking a Parts Counter Person to manage customer service and retail sales. This role involves overseeing the parts sales process, handling inventory, and providing excellent customer communication. Candidates should possess strong analytical, organizational, and communication skills, alongside a high school diploma. Join a family-oriented team where service is valued as much as products.

Benefits

Competitive Pay

Medical & Dental Insurance

Voluntary Insurance (Life, Disability, etc)

PTO

7 Paid Holidays

401(K) with Company Match

Qualifications

• Previous experience at a Ford dealership is a plus.
• Clean driving record required.
• Ability to lift 50 pounds and work on your feet for extended periods.

Responsibilities

• Oversee the parts sales process from start to finish.
• Communicate with customers on parts status.
• Work with parts manager to locate any parts not in stock.

Skills

Analytical Skills

Communication Skills

Customer Service Skills

Organizational Skills

Mathematics Skills

Education

High school diploma or equivalent

Job description

The Parts Counter Person is responsible for customer service and retail sales in a dealership setting. In this position, your responsibilities include selling parts and taking inventory of stock in storage and, if necessary, on shelves

By working at a Ford dealership, you can be a part of a brand that honors the past, and is invested in the future. Join the Buss Ford Lincoln Family where we value service to each other and the world as much as to our customers!

Parts Counter Person Compensation and Benefits:

• Competitive Pay

• Medical & Dental Insurance

• Voluntary Insurance (Life, Disability, etc)

• PTO

• 7 Paid Holidays

• 401(K) with Company Match

Parts Counter Person Responsibilities:

• Oversee the parts sales process from start to finish

• Work with parts manager to locate any parts not in stock

• Complete special order part request for the customer

• Communicate with customer on parts status

• Communicate with staff and customers in a friendly and professional manner

• Must follow all company safety policies and procedures

• Understand and follow federal, state and local regulations applicable to industry

Parts Counter Person Requirements:

• Previous experience at a Ford dealership is a plus

• Clean driving record required

• Ability to identify the problem quickly

• Knowledge of automobiles

• Effective analytical and communication skills

• Strong reading, computer, and mathematics skills

• Ability to learn new technology and repair and service procedures and specifications

• Minimum of 1 year in service department

• Ability to lift 50 pounds and work on your feet for extended periods of time

• Ability to work in a fast-paced environment

• Basic computer skills

• Positive, friendly attitude

• High school diploma or equivalent

• Experience with auto parts sales (preferred)

• Ability to work in a fast-paced work environment

• Strong organizational and time management skills

• Detail-oriented, have a professional appearance and strong work ethic

We are an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.