Parts Counterperson

Burnham Nationwide, Inc.; Frisco (TX); On-site; USD 35,000 - 45,000; Full time

Job summary

A leading company in the luxury automotive sector is seeking a parts specialist to manage customer communications, inventory tracking, and payment processes. Ideal candidates will have experience in parts management, strong communication skills, and a clean driving record. This role offers competitive compensation along with standard health, dental, and retirement benefits.

Benefits

Highly Competitive Compensation

Health Coverage

Dental Coverage

Vision Coverage

401K

Paid Vacation

Qualifications

• Two years of experience in parts management preferred.
• Adequate time management skills required.
• Clean driving record necessary.

Responsibilities

• Communicate with customers regarding parts status.
• Manage parts payment collection and billing.
• Locate out-of-stock parts and submit orders.

Skills

Time Management

Communication

Problem Solving

Tools

CDK

Job description

As an employee of Crest Auto Group, you are part of the Crest luxury vehicle family, which includes one of the largest selections of new andpre-own luxury vehicles. Not only that,you can expect to work with a team of dedicated employees with a commongoal of a collaborative approach. We offer regular training, opportunities to promote from within and are continuously striving to foster loyalty,long-term careers and happy employees.

Employees work in a customer centric environment that offers amenities like:

• Large Event Room and Wine Cellar for hosting customer and community events
• Crest Bistro with Executive Chef inspired menus
• Full service Cafes in each new car building
• Coffee bars with full time Barista's
• Golf Putting Greens
• Dog Park
• Customer Technology Areas
• Vehicle Technology Consultants
• Automated drive-thru Carwash

Available Benefits of Employment

Highly Competitive Compensation

Health Coverage

Dental Coverage

Vision Coverage

Group Life

Short / Long Term Disability

401K

Paid Vacation

Responsibilities

Communication with customers on parts status

Communication with staff and customers in a friendly and professional manner

Be able to read and understand the parts catalog when looking up parts

Answer phone calls, providing price quotes and other information

Reviews body shop estimates to be sure the parts that ordered are correct and pricing is in line with the estimate

Locates out-of-stock parts from outside source and submits an emergency order, if necessary

Making sure all internal requests for parts are billed on a service repair order

Tracking all incoming and outgoing parts for the dealership

Handling parts payment collection and making sure all parts are billed correctly through the service department

Packaging and shipping parts back to the manufacturer from time to time, and completing the appropriate record keeping.

Referring to parts manuals (both hard copy and electronic format) to identify exactly the right part(s) for the make, model and year of vehicles being serviced.

Advise customer on substitution or modification of part when replacement is not available.

Requirements

Two years of experience preferred

• CDK experience preferred

Adequate time management skills

Great communication skills

Clean driving record

Willing to submit to a pre-employment background check & drug screen

We are an equal opportunity employer and prohibit discrimination/harassment withoutregard to race, color, religion, age, sex, national origin, disability status, genetics, protectedveteran status, sexual orientation, gender identity or expression, or any other characteristicprotected by federal, state or local laws.