Parts Counterperson

Hiley Mazda of Hurst; Fort Worth (TX); Hybrid; USD 32,000 - 52,000; Full time

Benefits offered by this job

401(k) available at most locations

Medical and Dental

Paid Time Off

Competitive Pay

Life Insurance

Professional Development

Job summary

Hiley Mazda of Hurst is seeking an experienced Parts Specialist to manage the parts sales lifecycle and deliver exceptional customer service. You will work with staff and customers in a friendly, professional way, read catalogs, provide accurate pricing, and ensure stock accuracy and timely ordering.

The role requires a high school diploma, strong interpersonal and time-management skills, and a valid driver’s license.

Qualifications

• High School Diploma or equivalent and prior auto parts sales experience (preferred).
• Eager to improve in a dynamic work environment.
• Strong interpersonal and time management skills.
• Ability to read/interpret safety and maintenance documents.
• Ability to calculate figures/amounts including discounts, interest, commissions, proportions, %, area, circumference and volume.
• Valid driver's license and clean driving record.

Responsibilities

• Oversee the parts sales process from start to finish.
• Communicate with staff and customers in a friendly and professional manner.
• Converse effectively/efficiently regarding customer parts status.
• Read and understand the parts catalog when looking up and speaking to specific parts.
• Answer phone calls, provide price quotes and other information to customers.
• Review body shop estimates to verify the parts ordered are correct and all pricing is in line with the estimate.
• Provide high level service to both internal and external customers.
• Pull/fill orders from stock and maintain weekly bin checks to ensure accuracy of stock.
• Notify parts manager of out-of-stock parts or shop materials that need immediate attention.
• Locate out-of-stock parts from outside source and submit an emergency order, if necessary.
• Make sure all internal requests for parts are billed on service repair order.
• Receive payment from retail customers or obtains credit authorization.

Skills

Interpersonal skills

Time management

Eager to improve

Read/interpret safety docs

Discounts/price calculations

Driver's license

Education

High School Diploma or equivalent

Tools

Parts catalog

Job description

"

At the Hiley Automotive Group, we know to be best-in-class in the industry and to succeed that we need the best people. That's why we are committed to hiring top talent who can help us to curate exceptional experiences for our customers. We strive to provide our associates with meaningful and challenging work, an engaging and collaborative environment, recognition for performance and opportunities for growth and advancement.

Benefits

• 401(k) available at most locations


• Medical and Dental


• Paid Time Off


• Competitive Pay


• Life Insurance


• Professional Development

Responsibilities

• Oversee the parts sales process from start to finish.


• Communicate with staff and customers in a friendly and professional manner.


• Converse effectively/efficiently regarding customer parts status.


• Read and understand the parts catalog when looking up and speaking to specific parts.


• Answer phone calls, provide price quotes and other information to customers.


• Review body shop estimates to verify the parts ordered are correct and all pricing is in line with the estimate.


• Provide high level service to both internal and external customers.


• Pull/fill orders from stock and maintain weekly bin checks to ensure accuracy of stock.


• Notify parts manager of out-of-stock parts or shop materials that need immediate attention.


• Locate out-of-stock parts from outside source and submit an emergency order, if necessary.


• Make sure all internal requests for parts are billed on service repair order.


• Receive payment from retail customers or obtains credit authorization.

Qualifications

• High School Diploma or equivalent and prior auto parts sales experience (preferred)


• Eager to improve in a dynamic work environment


• Strong interpersonal and time management skills


• Ability to read/interpret safety and maintenance documents


• Ability to calculate figures/amounts including; discounts, interest, commissions, proportions, %, area, circumference, and volume


• Valid driver's license and clean driving record

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

"