Parts Counterperson

Van Bortel Subaru of Rochester; City of Rochester (NY); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a leading automotive group as a Parts Counterperson at a well-established Subaru dealership in Rochester. In this full-time role, you'll manage the parts sales process while ensuring excellent customer service. Qualifications include a high school diploma, previous auto parts sales experience, and strong communication skills. Competitive hourly pay and comprehensive benefits package are offered.

Benefits

Medical, Dental & Vision Insurance

401K Plan + Match

Paid time off and vacation

Short/Long Term Disability

Mentorship Program

Paid Training

Life Insurance

Legal Services provided

Employee vehicle purchase plans

Health and wellness discounts

Qualifications

• Prior auto parts sales experience preferred.
• Eager to improve in a dynamic work environment.
• Valid driver's license and clean driving record required.

Responsibilities

• Oversee the parts sales process from start to finish.
• Communicate with staff and customers in a friendly manner.
• Pull/fill orders from stock and maintain accuracy.

Skills

Strong interpersonal skills

Time management skills

Ability to read safety documents

Education

High School Diploma or equivalent

Job description

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Van Bortel Subaru of Rochester provided pay range

This range is provided by Van Bortel Subaru of Rochester. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$18.00/hr - $25.00/hr

Van Bortel Automotive Group includes Van Bortel Subaru, Van Bortel Ford and Van Bortel Chevrolet. Kitty Van Bortel owns one of the top selling Subaru dealerships in the nation, as well as one of the most successful Ford dealerships in a multi-state area. Her automotive group is now one of the fastest growing, privately held companies in the greater Rochester, NY area.

Van Bortel believes that no organization is any better than the people who work for it. Therefore, it is of the utmost importance that we set high standards of integrity with an aggressive, enthusiastic attitude in all that we do. We promise to maintain a well-trained workforce and a safe, modern facility in order to render our customers the best possible support and to provide our employees a secure future.

All inquiries should be directed to the hiring manager, Shane Herrgesell.

Benefits

• Medical, Dental & Vision Insurance
• 401K Plan + Match
• Paid time off and vacation
• Short/Long Term Disability
• Mentorship Program
• Growth opportunities
• Paid Training
• Life Insurance
• Legal Services provided
• Employee vehicle purchase plans
• Health and wellness
• Discounts on products and services
  
  
  

Responsibilities

Oversee the parts sales process from start to finish.

Communicate with staff and customers in a friendly and professional manner.

Converse effectively/efficiently regarding customer parts status.

Read and understand the parts catalog when looking up and speaking to specific parts.

Answer phone calls, provide price quotes and other information to customers.

Review body shop estimates to verify the parts ordered are correct and all pricing is in line with the estimate.

Provide high level service to both internal and external customers.

Pull/fill orders from stock and maintain weekly bin checks to ensure accuracy of stock.

Notify parts manager of out-of-stock parts or shop materials that need immediate attention.

Locate out-of-stock parts from outside source and submit an emergency order, if necessary.

Make sure all internal requests for parts are billed on service repair order.

Receive payment from retail customers or obtains credit authorization.

Qualifications

High School Diploma or equivalent and prior auto parts sales experience (preferred)

Eager to improve in a dynamic work environment

Strong interpersonal and time management skills

Ability to read/interpret safety and maintenance documents

Ability to calculate figures/amounts including; discounts, interest, commissions, proportions, %, area, circumference, and volume

Valid driver's license and clean driving record

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Motor Vehicle Manufacturing

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