Parts Counterperson

Subaru of Rochester; City of Rochester (NY); On-site; USD 35,000 - 55,000; Full time

Job summary

A leading automotive group in Rochester is seeking a dedicated Parts Sales Representative. This role is crucial for ensuring excellent customer service, maintaining stock accuracy, and effectively communicating part statuses. Ideal candidates will have a high school diploma, strong interpersonal skills, and experience in auto parts sales. Join a team where your contributions help support a secure future for both customers and employees.

Benefits

Medical, Dental & Vision Insurance

401K Plan + Match

Paid time off and vacation

Short/Long Term Disability

Mentorship Program

Growth opportunities

Paid Training

Life Insurance

Legal Services provided

Employee vehicle purchase plans

Health and wellness

Discounts on products and services

Qualifications

• Prior auto parts sales experience preferred.
• Eager to improve in a dynamic work environment.
• Valid driver's license and clean driving record required.

Responsibilities

• Oversee the parts sales process from start to finish.
• Communicate with staff and customers in a friendly manner.
• Review body shop estimates to verify parts ordered.

Skills

Interpersonal skills

Time management

Ability to calculate figures

Education

High School Diploma or equivalent

Job description

Van Bortel Automotive Group includes Van Bortel Subaru, Van Bortel Ford and Van Bortel Chevrolet. Kitty Van Bortel owns one of the top selling Subaru dealerships in the nation, as well as one of the most successful Ford dealerships in a multi-state area. Her automotive group is now one of the fastest growing, privately held companies in the greater Rochester, NY area.

Van Bortel believes that no organization is any better than the people who work for it. Therefore, it is of the utmost importance that we set high standards of integrity with an aggressive, enthusiastic attitude in all that we do. We promise to maintain a well-trained workforce and a safe, modern facility in order to render our customers the best possible support and to provide our employees a secure future.

All inquiries should be directed to the hiring manager, Shane Herrgesell.

Benefits

• Medical, Dental & Vision Insurance
• 401K Plan + Match
• Paid time off and vacation
• Short/Long Term Disability
• Mentorship Program
• Growth opportunities
• Paid Training
• Life Insurance
• Legal Services provided
• Employee vehicle purchase plans
• Health and wellness
• Discounts on products and services

Responsibilities

Oversee the parts sales process from start to finish.
Communicate with staff and customers in a friendly and professional manner.
Converse effectively/efficiently regarding customer parts status.
Read and understand the parts catalog when looking up and speaking to specific parts.
Answer phone calls, provide price quotes and other information to customers.
Review body shop estimates to verify the parts ordered are correct and all pricing is in line with the estimate.
Provide high level service to both internal and external customers.
Pull/fill orders from stock and maintain weekly bin checks to ensure accuracy of stock.
Notify parts manager of out-of-stock parts or shop materials that need immediate attention.
Locate out-of-stock parts from outside source and submit an emergency order, if necessary.
Make sure all internal requests for parts are billed on service repair order.
Receive payment from retail customers or obtains credit authorization.

Qualifications

High School Diploma or equivalent and prior auto parts sales experience (preferred)
Eager to improve in a dynamic work environment
Strong interpersonal and time management skills
Ability to read/interpret safety and maintenance documents
Ability to calculate figures/amounts including; discounts, interest, commissions, proportions, %, area, circumference, and volume
Valid driver's license and clean driving record

We are an equal opportunity employer and prohibit discrimination/harassment withoutregard to race, color, religion, age, sex, national origin, disability status, genetics, protectedveteran status, sexual orientation, gender identity or expression, or any other characteristicprotected by federal, state or local laws.