Parts Counterperson

Fivestaronline; Canton (OH); On-site; USD 30,000 - 45,000; Full time

Job summary

Toyota of North Canton is seeking a Parts Counter Team Member to enhance their customer service and sales operations. The ideal candidate will possess strong interpersonal skills and prior experience in auto parts sales, ensuring a smooth parts sales process and fostering positive interactions with customers and staff. This role offers significant advancement opportunities within a large dealer group, along with competitive benefits and a dynamic work environment.

Benefits

Medical, Dental & Vision Insurance

401K Plan + Match

Life Insurance

Short & Long-Term Disability

Paid Vacation

Growth Opportunities

Paid Training

Employee Vehicle Purchase Plans

Discounts on Products and Services

Qualifications

• Prior auto parts sales experience preferred.
• Ability to read/interpret safety and maintenance documents.
• Valid driver's license and clean driving record.

Responsibilities

• Oversee the parts sales process from start to finish.
• Communicate with staff and customers in a friendly manner.
• Provide high level service to both internal and external customers.

Skills

Interpersonal Skills

Time Management

Numeracy Skills

Education

High School Diploma or equivalent

Job description

Toyota of North Canton is hiring Parts Counter Team Members

• Excellent Opportunity
• Great Work Life Balance
• Fun Work Environment
• Opportunity for Advancement within Large Dealer Group

Qualifications

• High School Diploma or equivalent and prior auto parts sales experience (preferred)
• Eager to improve in a dynamic work environment
• Strong interpersonal and time management skills
• Ability to read/interpret safety and maintenance documents
• Ability to calculate figures/amounts including; discounts, interest, commissions, proportions, %, area, circumference, and volume
• Valid driver's license and clean driving record

Benefits

• Medical, Dental & Vision Insurance
• 401K Plan + Match
• Life Insurance
• Short & Long-Term Disability
• Paid Vacation
• Growth opportunities
• Paid Training
• Employee vehicle purchase plans
• Discounts on products and services

Responsibilities

• Oversee the parts sales process from start to finish.
• Communicate with staff and customers in a friendly and professional manner.
• Converse effectively/efficiently regarding customer parts status.
• Read and understand the parts catalog when looking up and speaking to specific parts.
• Answer phone calls, provide price quotes and other information to customers.
• Review body shop estimates to verify the parts ordered are correct and all pricing is in line with the estimate.
• Provide high level service to both internal and external customers.
• Pull/fill orders from stock and maintain weekly bin checks to ensure accuracy of stock.
• Notify parts manager of out-of-stock parts or shop materials that need immediate attention.
• Locate out-of-stock parts from outside source and submit an emergency order, if necessary.
• Make sure all internal requests for parts are billed on service repair order.
• Receive payment from retail customers or obtains credit authorization.

We are an equal opportunity employer and prohibit discrimination/harassment in regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.