Parts Counterperson

McCandless Truck Center; Aurora (CO); On-site; USD 40,000 - 65,000; Full time

Benefits offered by this job

Health Insurance (80% paid)

Dental & Vision for employees

Life Insurance

401(k) with company match

PTO and Vacation Days

Training

Fantastic Culture and Work Environment

Hourly plus commission

Job summary

McCandless Truck Center is seeking a Parts Advisor to maintain an organized, cost-efficient parts department and warehouse while promoting parts sales and excellent customer service. Daily interactions with internal and external customers help ensure parts availability and support long-term customer relationships.

The role emphasizes teamwork, compliance, and ongoing professional development in a dynamic dealership environment with strong career growth opportunities.

Qualifications

• Requires high school education or equivalent.
• Forklift license is preferred.
• Experience in a dealership or warehouse environment is desired.
• Additional education in a relevant field is a plus.
• Technical experience relevant to parts operations is beneficial.

Responsibilities

• Contribute to Parts Business & Customer Relations - Support parts sales to external & internal customers and foster customer relationships.
• Support Parts Availability - Ensure right parts are available when needed for customers and internal teams.
• Support Parts Operations Compliance - Maintain organized, cost-efficient parts operations and a clean, orderly warehouse.
• Parts Department Culture - Promote teamwork, accountability, and ongoing professional development.

Skills

Business Acumen

Safety & Health

Communication & Teamwork

Products and Services

Customer Understanding & Focus

Using Information Technology

Initiative

Resource Management

Problem Solving

Education

High school education or equivalent

Forklift License

Relevant work experiences in a dealership/warehouse position

Further education in a relevant field an advantage

Technical experience

Job description

Overview

McCandless Truck Center is one of the region’s premier Commercial Truck Sales & Leasing Dealerships, proudly serving the Las Vegas area for many years. Our team enjoys a fantastic culture and opportunities for advancement, which are company-wide focused to help you grow both personally and professionally. We’re interested in helping you establish and build a long-term career with us, because we know that happy employees lead to happier customers!

Department: Parts Department

Reports To: Parts Manager

Overview

McCandless Truck Center is one of the region’s premier Commercial Truck Sales & Leasing Dealerships, proudly serving the Las Vegas area for many years. Our team enjoys a fantastic culture and opportunities for advancement, which are company-wide focused to help you grow both personally and professionally. We’re interested in helping you establish and build a long-term career with us, because we know that happy employees lead to happier customers!

The Parts Advisor’s main responsibility is to maintain a well-organized and cost-efficient parts department and warehouse, promoting the sale of products. Thus, ensuring a high level of parts availability and supporting increased parts sales. This is achieved by working proactively with internal and external customers daily. This work contributes to an optimized utilization of the service shop and long profitable relations with the customers.

What We Offer

• Health Insurance - 80% of employee premiums are company paid!
• Free Dental & Vision insurance for employees!
• Life Insurance Policy
• 401(k) plan with company match
• PTO and Vacation Days
• Training
• Fantastic Culture and Work Environment
• Hourly plus commission

Key Responsibilities

• Contribute to Parts Business & Customer Relations - Supporting parts sales to external & internal customers. Contributing to the development of customer relationships through the provision of excellent customer service.
• Support Parts Availability - Securing the availability of the right parts at the right time for external and internal customers.
• Support Parts Operations Compliance - Contribute to the running of a well-organized and cost-efficient parts operations, maintaining a high standard of cleanliness, fulfilling external and internal customer needs.
• Parts Department Culture - Contribute to the environment and culture by bracing acceptance, active teamwork participation, self-peer accountability while committing to professional development

General Knowledge & Skills

• Business Acumen - Using an understanding of business issues, processes, and outcomes to maintain and enhance business performance.
• Safety & Health - Demonstrates understanding of the importance of safety and health policies, procedures, and regulations. Creates and safeguards a healthy, safe, and sustainable work environment for all employees.
• Communication & Teamwork - Listens and communicates openly, honestly, and respectfully with diverse audiences while promoting dialogue and building consensus; works collaboratively across teams to achieve organizational goals.
• Products and Services - Maintains an up to date understanding of International and IC Bus products and services necessary to perform duties and tasks. Understands International products and services value proposition connected to processes and business.
• Customer Understanding & Focus - Demonstrates a strong grasp of customer industries, operations, and business drivers while providing service excellence and tailored solutions that optimize customer profitability. Maintains ongoing client contact and offers seasoned advice to both customers and internal teams to support growth and long-term success.
• Using Information Technology - Using software and information technology to accomplish one's work.
• Initiative - Dealing with situations and issues proactively and persistently, seizing opportunities that arise. Focusing on addressing current issues.
• Resource Management - Demonstrates the effort, willingness, and ambition to achieve desired results. Meets objectives and responds proactively to avoid disappointing results. Explores methods for working more efficiently and more effectively, showing perseverance.
• Problem Solving - Identifying problems and the solutions to standard problems. Effectively escalating non-standard problems to appropriate management.

Desired Education & Experience

• High school education or equivalent
• Technical experience
• Relevant work experiences in a dealership/warehouse position
• Further education in a relevant field an advantage
• Forklift License

This is not necessarily a list of all the duties, responsibilities and requirements associated with this position. While the accountabilities noted herein are intended to be an accurate reflection of the current job, the dealership reserves the right to revise the functions and duties as circumstances dictate. We are an Equal Opportunity Employer.