Parts Counter Specialist – Growth & Service

Albany Chrysler Dodge Jeep Ram; Stone Mountain (GA); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

401K Plan + Match

Life Insurance

Short & Long Term Disability

Paid Vacation

Growth opportunities

Paid Training

Employee vehicle purchase plans

Discounts on products and services

Job summary

Gwinnett Chrysler Dodge Jeep Ram is hiring a Parts Counter Team Member. You will oversee the parts sales process, assist customers and coordinate with staff in a fast-paced automotive parts department.

This role requires prior auto parts sales experience, strong interpersonal skills, and the ability to read parts catalogs. We offer growth opportunities within a large dealer group and a supportive work environment.

Qualifications

• Prior auto parts sales experience required.
• High School Diploma or equivalent; prior auto parts sales preferred.
• Eager to improve in a dynamic work environment.
• Strong interpersonal and time management skills.
• Ability to read/interpret safety and maintenance documents.
• Ability to calculate figures, including discounts, commissions, and volumes.
• Valid driver's license and clean driving record.

Responsibilities

• Oversee the parts sales process from start to finish.
• Communicate with staff and customers in a friendly and professional manner.
• Converse effectively/efficiently regarding customer parts status.
• Read and understand the parts catalog when looking up and speaking to specific parts.
• Answer phone calls, provide price quotes and other information to customers.
• Review body shop estimates to verify the parts ordered are correct and pricing aligns with the estimate.
• Provide high level service to both internal and external customers.
• Pull/fill orders from stock and maintain weekly bin checks to ensure stock accuracy.
• Notify parts manager of out-of-stock parts or shop materials needing attention.
• Locate out-of-stock parts from outside sources and submit an emergency order if necessary.
• Ensure internal requests for parts are billed on service repair orders.
• Receive payment from retail customers or obtain credit authorization.

Skills

Auto parts sales

Interpersonal skills

Time management

Reading safety docs

Mathematical aptitude

Driver's license

Education

High School Diploma

Job description

Gwinnett Chrysler Dodge Jeep Ram is hiring a Parts Counter Team Member. You will oversee the parts sales process, assist customers and coordinate with staff in a fast-paced automotive parts department.

This role requires prior auto parts sales experience, strong interpersonal skills, and the ability to read parts catalogs. We offer growth opportunities within a large dealer group and a supportive work environment.