Parts Counter Specialist — Fast-Paced Customer Experience

Penske Automotive; Livonia (MI); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Health benefits

401(k) matching

Career growth opportunities

Culture of integrity and teamwork

Job summary

Bill Brown Ford, part of Penske Automotive Group, seeks an experienced Parts Counter Representative to deliver outstanding customer experiences by efficiently handling parts orders for retail and wholesale customers.

In this role you will support service technicians and ensure timely, accurate parts delivery, maintaining inventory, and contributing to smooth operations while upholding our values of integrity and teamwork.

Qualifications

• Genuine interest in providing an exceptional customer experience.
• Friendliness, enthusiasm, reliability, and a positive "team-player" attitude
• Excellent communication, interpersonal, and organizational skills

Responsibilities

• Support both retail and wholesale customers by ensuring timely and accurate delivery of parts.
• Assist service technicians and maintain parts availability to ensure smooth operations.

Skills

Customer service

Team player

Communication skills

Organizational skills

Job description

Bill Brown Ford, part of Penske Automotive Group, seeks an experienced Parts Counter Representative to deliver outstanding customer experiences by efficiently handling parts orders for retail and wholesale customers.

In this role you will support service technicians and ensure timely, accurate parts delivery, maintaining inventory, and contributing to smooth operations while upholding our values of integrity and teamwork.