Parts Counter Specialist | Fast-Paced Auto Parts & Service

Cronin Kia; Harrison (OH); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Above average compensation

Health/Dental/Vision

Paid Vacation

401K plus

Career growth opportunity

Community Outreach Events

Job summary

Cronin Kia in Harrison, OH is seeking a Parts Sales Specialist to manage the full parts sales cycle, communicate with customers, and coordinate with staff to ensure accurate parts and pricing. The role emphasizes attentive service, fast-paced execution, and precise stock management.

You will read catalogs, quote prices, handle payments, and arrange daily shipments or pickups, contributing to a strong customer experience and operational efficiency.

Qualifications

• High School Diploma or equivalent.
• Experience with auto parts sales preferred.
• Able to work in a fast-paced environment.
• Strong organizational and time management skills.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to calculate figures and amounts such as discounts and percentages.

Responsibilities

• Oversee the parts sales process from start to finish.
• Communicate with customer on parts status.
• Communicate with staff and customers in a friendly and professional manner.
• Read and understand the parts catalog when looking up parts.
• Answer phone calls, providing price quotes and other information.
• Review body shop estimates to ensure correct parts and pricing.
• Provide high level service to internal and external customers.
• Pull and fill orders from stock.
• Maintain weekly bin checks to ensure stock accuracy.
• Notify parts manager of out-of-stock parts or materials needing attention.
• Locate out-of-stock parts from outside sources and submit emergency orders.
• Ensure all internal requests for parts are billed on service repair orders.
• Receive payment from retail customers or obtain credit authorization.
• Set up orders for daily shipment, delivery, or pick-up.

Skills

Reading and interpreting documents

Organizational skills

Time management

Customer communication

Fast-paced environment

Education

High School Diploma

Tools

Auto parts catalog

Job description

Cronin Kia in Harrison, OH is seeking a Parts Sales Specialist to manage the full parts sales cycle, communicate with customers, and coordinate with staff to ensure accurate parts and pricing. The role emphasizes attentive service, fast-paced execution, and precise stock management.

You will read catalogs, quote prices, handle payments, and arrange daily shipments or pickups, contributing to a strong customer experience and operational efficiency.