Parts Counter Specialist: Customer & Tech Support

RideNow Powersports; Gainesville (FL); On-site; USD 32,000 - 42,000; Full time

Job summary

RideNow Powersports-Gainesville is seeking a Parts Counter Sales Associate to assist customers and technicians in finding the right parts and to deliver top-tier service at the counter. This role involves handling customer interactions in person and by phone, and maintaining accurate inventory records.

You will stock, organize, and display parts, keeping customers informed about order status and ensuring satisfaction. Willingness to take on additional tasks as needed is important for success.

Qualifications

• Experience in a retail or parts environment is helpful.
• Strong customer service and communication skills.

Responsibilities

• Assist customers and technicians in identifying the correct parts.
• Provide excellent customer service in person and over the phone.
• Accurately enter and manage customer and inventory information.
• Receive, stock, and organize incoming parts.
• Maintain clean, well-organized displays.
• Keep customers updated on orders and ensure satisfaction.
• Take on additional tasks as needed.

Skills

Customer service

Communication

Inventory management

POS operation

Tools

POS system

Job description

RideNow Powersports-Gainesville is seeking a Parts Counter Sales Associate to assist customers and technicians in finding the right parts and to deliver top-tier service at the counter. This role involves handling customer interactions in person and by phone, and maintaining accurate inventory records.

You will stock, organize, and display parts, keeping customers informed about order status and ensuring satisfaction. Willingness to take on additional tasks as needed is important for success.