Parts Counter Specialist

ASCO Equipment; Town of Texas (WI); On-site; USD 58,000 - 84,000; Full time

Job summary

An established industry player is seeking a Parts Counter Specialist to join their dedicated team. This role involves providing exceptional customer service, managing parts orders, and ensuring efficient inventory control. With over 65 years of legacy, this family-owned company values continuous growth and exceptional service. Employees enjoy comprehensive benefits, including 100% paid health insurance and unique perks like educational assistance for their children. If you thrive in a fast-paced environment and are passionate about helping customers, this opportunity is perfect for you.

Benefits

100% Paid Health Insurance

401(k) + Profit Sharing

Paid Holidays

Children's Education Program

Paid Training

Career Development Opportunities

Qualifications

• 2+ years of experience as a parts specialist preferred.
• Excellent customer service and communication skills.

Responsibilities

• Provide superior customer service with warm greetings.
• Fulfill parts orders with in-stock inventory & place orders as needed.

Skills

Customer Service

Detail Oriented

Time Management

Teamwork

Communication Skills

Computer Skills

Education

High School Diploma

2+ Years Experience as Parts Specialist

Tools

G-Suite

Parts Programs

Job description

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At ASCO, we live by one motto: "We're On It." Whether it's sales, service, rentals, or repairs, we're ready to tackle any equipment challenge our customers face.

Join our team and be part of a family-owned and operated legacy built on exceptional service and continuous growth for over 65 years.

ASCO Equipment has a career opportunity for a Parts Counter Specialist in Terrell, Texas. The Parts Counter Specialists will be responsible for aiding both customers and in-house service technicians in fulfilling their parts needs. The Parts Counter Specialist will coordinate the logistics of ordering/tracking parts and manage inventory with the overall goal to minimize equipment downtime needed to complete repairs and preventative maintenance. The Part Counter Specialists will be responsible for providing superior service while working with customers over the phone and on a walk-in basis.

Responsibilities

• Provide superior customer service with warm greetings and eagerness to help
• Ask questions to accurately identify machine make/model/serial numbers
• Investigate part needs and determine what additional parts would be needed
• Fulfil parts orders with in-stock inventory & place orders as needed to meet customers needs in a timely manner
• Accurately match orders with packing slips
• Collect customer payment information/POs and call on past due accounts
• Utilize resources, (online manuals, microfiche) to properly identify parts needed
• Maintain parts inventory
  
  

Basic Qualifications

• 2+ years of experience as a parts specialist is preferred
• Ability to work in a fast paced/high volume dealership
• Detail oriented, time management, and teamwork skills
• Excellent customer service and communication skills
• Proficient computer skills, and experience with G-Suite & other parts programs
• A personal dedication to work safety and with accountability
  
  

Why Join Team ASCO?

Compensation & Benefits

100% paid health insurance, 401(k) + profit sharing, and paid holidays

Unique Perks

ASCO Children's Education Program: Financial assistance for employees' children pursuing higher education

Paid training and career development opportunities

Our Core Values

Honor God

Develop People

Pursue Excellence

Grow Profitably

ASCO Equipment, Inc. is an Equal Opportunity Employer of women, minorities, protected veterans and individuals with disabilities.

PI269429901

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Construction

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