Parts Counter Specialist

Meade-Tractor; Abingdon (VA); On-site; USD 23,000 - 28,000; Full time

Job summary

Meade Tractor in Abingdon, VA is seeking a Parts Counter Specialist to identify parts, assist customers, and process orders using catalogs and computer systems. You will manage inventory entries, handle shipments, and ensure accurate part numbers and pricing.

The role requires 1+ years in a parts department, basic computer skills, and the ability to lift up to 50 lbs. It offers a full-time schedule with potential for training and growth within a thriving agricultural equipment team.

Qualifications

• 1+ years of experience in Parts Department operations
• Ability to use Microsoft Office and internet functions
• Excellent written and verbal communication skills
• Ability to work extended hours and weekends
• High School Diploma or equivalent experience
• Ability to lift a minimum of 50 lbs

Responsibilities

• Identify needed items using catalogs and computer system
• Billing merchandise orders and updating inventory records
• Order and receive parts from John Deere and other vendors
• Fill customer orders from stock and ensure timely delivery to technicians
• Advise customers on substitutions or alternatives when parts are not available
• Maintain shelf stock and clean, safe work area

Skills

Microsoft Office

Communication skills

Written and verbal communication

Customer service orientation

Teamwork

Education

High School Diploma or equivalent

Tools

John Deere Vision

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Parts Counter Specialist

Full Time Manual Labor Abingdon, VA, US

2 days ago Requisition ID: 1834

Salary Range: $17.00 To $20.00 Hourly

Meade Tractor is always looking for dedicated employees who are ready to make a career of going above and beyond for our customers. We have a fantastic team and we’re ready to add more employees who match our culture and passion. Since 2010, Meade Tractor has been providing outstanding products and service to the hard-working landowners, landscapers, farmers, and homeowners. As we grow, we’ll need people ready to grow with us. Start your new journey today.

We offer an excellent benefit package for you and your family.

Parts Counter Specialist

This position is responsible for assisting customers by properly identifying needed items, using parts catalogs and computer system, billing merchandise orders, and making necessary entries to the inventory control system, while distributing special order parts, receiving warranty parts, and maintaining shelf stock.

Responsibilities:

• Works with parts team to make the department more profitable.
• Finds out the model, serial number, and type of part needed.
• Reads catalogs, John Deere Vision or computer for replacement part stock number and price.
• Orders and receives parts from John Deere and other venders.
• Fills customer orders from stock.
• Ensures technicians receive the correct parts in a timely manner.
• Receives and ships parts as needed in accordance with DOT guidelines.
• Studies and stays current on new product bulletins and catalogs.
• Prepares computerized invoices.
• Advises customer on substitution or modification of part when replacement is not available.
• Picks up and delivers parts for customers and venders as needed.
• Maintains periodical parts returns as needed.
• Attends training classes and store meetings.
• Examines returned parts to determine if defective and exchange part or refund money.
• Marks and stores parts in stockroom according to prearranged system
• Always see that defective merchandise is tagged properly with date, hours used, serial number, model number, correct part number, and placed in warranty bins.
• Returns all unsold merchandise immediately to the correct stock location.
• Notifies Parts Manager of discrepancies between inventory records and shelf quantities.
• Maintains a clean and safe operating department.
• Assists with annual physical inventory.
• Controls expenses to increase profitability.
• Other duties as directed.

Experience, Education, Skills and Knowledge:

• 1+ years of experience in Parts Department operations preferred
• Ability to use standard desktop load applications such as Microsoft Office and internet functions
• Ability to write and speak effectively to individuals and groups
• Ability to work extended hours and weekends
• High School Diploma or equivalent experience required
• Ability to lift a minimum of 50 lbs

An Equal Opportunity Employer

Meade Tractor is always looking for dedicated employees who are ready to make a career of going above and beyond for our customers. We have a fantastic team and we’re ready to add more employees who match our culture and passion. Since 2010, Meade Tractor has been providing outstanding products and service to the hard-working landowners, landscapers, farmers, and homeowners. As we grow, we’ll need people ready to grow with us. Start your new journey today.

We offer an excellent benefit package for you and your family.

Parts Counter Specialist

This position is responsible for assisting customers by properly identifying needed items, using parts catalogs and computer system, billing merchandise orders, and making necessary entries to the inventory control system, while distributing special order parts, receiving warranty parts, and maintaining shelf stock.

Responsibilities:

• Works with parts team to make the department more profitable.
• Finds out the model, serial number, and type of part needed.
• Reads catalogs, John Deere Vision or computer for replacement part stock number and price.
• Orders and receives parts from John Deere and other venders.
• Fills customer orders from stock.
• Ensures technicians receive the correct parts in a timely manner.
• Receives and ships parts as needed in accordance with DOT guidelines.
• Tracks lost sales.
• Studies and stays current on new product bulletins and catalogs.
• Prepares computerized invoices.
• Receives payment or obtains credit authorization.
• Advises customer on substitution or modification of part when replacement is not available.
• Picks up and delivers parts for customers and venders as needed.
• Maintains periodical parts returns as needed.
• Attends training classes and store meetings.
• Examines returned parts to determine if defective and exchange part or refund money.
• Marks and stores parts in stockroom according to prearranged system
• Always see that defective merchandise is tagged properly with date, hours used, serial number, model number, correct part number, and placed in warranty bins.
• Returns all unsold merchandise immediately to the correct stock location.
• Notifies Parts Manager of discrepancies between inventory records and shelf quantities.
• Maintains a clean and safe operating department.
• Assists with annual physical inventory.
• Controls expenses to increase profitability.
• Other duties as directed.

Experience, Education, Skills and Knowledge:

• 1+ years of experience in Parts Department operations preferred
• Ability to use standard desktop load applications such as Microsoft Office and internet functions
• Ability to write and speak effectively to individuals and groups
• Ability to work extended hours and weekends
• Excellent customer service skills
• High School Diploma or equivalent experience required
• Ability to lift a minimum of 50 lbs

An Equal Opportunity Employer

Monday - Friday 8:00am - 5:00pm | Saturday 8:00am - 12:00pm