Parts Counter Salesperson

Nuss Truck & Equipment; Sauk Rapids (MN); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

401k match

Tuition reimbursement

Paid holidays

Paid time off

Job summary

Nuss Truck & Equipment in Sauk Rapids, Minnesota, is seeking an experienced Parts Counter Salesperson to join our commercial truck Parts team. You will serve walk-in and telephone customers, process orders, source parts, and provide accurate price quotes while maintaining knowledge of product lines and promotions.

The role emphasizes accurate order processing, strong product knowledge, and teamwork within the Parts Department to support service technicians and sales staff in a fast-paced

Qualifications

• High school diploma or equivalent required.
• One year of experience in a truck or automotive parts department preferred.
• One year of sales or customer service experience required.

Responsibilities

• Assist retail, wholesale, and internal customers with selecting and purchasing required parts, and inform customers of promos.
• Accurately pull parts from inventory and process orders for timely fulfillment.
• Source and order non-stock parts, providing realistic timeframes to customers.
• Answer calls with quotes, availability, and product information.
• Support service technicians and outside sales staff by sourcing needed parts for work orders.
• Notify customers when special-order or back-ordered parts arrive.
• Document customer interactions and orders in the system.
• Maintain a clean, organized parts counter and storage area.
• Provide backup support to colleagues in the Parts Department.

Skills

Customer service

Communication

Organization

Multitasking

Education

High school diploma or equivalent

Tools

Inventory management software

Job description

As a family-owned company with 67 years of operational excellence, Nuss Truck and Equipment is proud to offer the following position of Parts Counter Salesperson:

We are seeking an experienced Parts Counter Salesperson to join our commercial truck Parts team in Sauk Rapids, Minnesota. They will be responsible for providing exceptional service to customers and internal staff by selling, sourcing, and distributing parts in a timely and professional manner.

The ideal candidate will possess accurate order processing skills, strong product knowledge, and the ability to support both walk-in and telephone inquiries. The position directly impacts customer satisfaction and the efficient operation of the service and sales departments.

Essential Duties and Responsibilities

• Assist retail, wholesale, and internal customers with selecting and purchasing required parts, making recommendations on related or companion items, and informing customers of specials or promotions.
• Accurately pull parts from inventory and process orders, ensuring timely fulfillment.
• Source and order non-stock parts as required, providing customers with realistic timeframes for availability.
• Answer phone calls promptly and professionally, providing accurate price quotes, availability, and product information.
• Support service technicians and outside sales staff by sourcing and supplying needed parts for ongoing work orders.
• Notify customers and service personnel when special-order or back-ordered parts are received.
• Ensure all charge sales are properly documented with customer signatures and authorization.
• Maintain current knowledge of product lines, manufacturer updates, and new part introductions.
• Document customer interactions, orders, and follow-ups in the system according to Company standards.
• Assist in maintaining a clean, professional, and organized parts counter and storage area.
• Participate in ongoing training programs to maintain and enhance product and system knowledge.
• Provide backup support to colleagues within the Parts Department as needed.

Secondary Duties

• Assist in maintaining a clean, professional, and organized parts counter and storage area.
• Participate in ongoing training programs to maintain and enhance product and system knowledge.
• Provide backup support to colleagues within the Parts Department as needed.

Qualifications

Essential

• High school diploma or equivalent required.
• One (1) year of experience in a truck or automotive parts department preferred.
• One (1) year of sales or customer service experience required.

Other Knowledge, Skills, and Abilities

• Ability to read, interpret, and follow written and verbal instructions.
• Strong verbal and written communication skills.
• Basic math proficiency and ability to operate calculators and computer systems.
• Ability to learn and use inventory management software.
• Ability to work independently and as part of a team in a fast-paced environment.
• Strong organizational and multitasking skills with attention to detail.

Work Environment and Physical Demands

• Must be able to remain on feet and move throughout the parts department for 6-8 hours per shift.
• Regularly required to climb ladders, reach overhead, bend, kneel, crouch, and handle parts of various sizes.
• Must be able to lift up to 50 pounds frequently and up to 70 pounds occasionally.
• Will be exposed to noise, dust, exhaust fumes, paint, and other hazardous and non-hazardous materials when working near the service department.
• Personal protective equipment (PPE) must be used as required by Company policy.

About Us: Earn top tier wages, match your vacation, and enjoy the security of a premium benefits package with Nuss Truck & Equipment - the 2017 American Truck Dealer of the year. Nuss is one of the largest providers of both OTR and vocational trucks combined with world class Volvo Construction Equipment including paving products and service in the Midwest. Our award-winning sales and service teams support all segments of the transportation and construction industry. We have expanded to ten strategic dealership locations in Rochester, Mankato, St. Cloud, Roseville, Burnsville, Duluth, East Bethel and Monticello Minnesota, Sikeston Missouri, and Eau Claire Wisconsin. Many Nuss staff members have over 25 years of experience, providing the highest level of customer care and experience.

Benefits: Nuss Truck & Equipment offers a very competitive benefits package. We offer medical insurance, generous monthly HSA contribution, dental insurance, matching 401k, voluntary life insurance, tuition reimbursement program, employee assistance program, flexible spending accounts, long-term and short-term disability insurance, paid holidays, paid time off, and direct deposit. We will match your current vacation/PTO hours if you join our team!

The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities and requirements.

Nuss Truck & Equipment is an equal opportunity/affirmative action employer, and we welcome applications from all backgrounds regardless of race, color, religion, sex, national origin, ancestry, age, marital status, sexual orientation, gender identity, veteran status, disability, or any other classification protected by law.