Parts Counter Sales 2 - Holt Truck Centers

Holt Cat; Oklahoma City (OK); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a dedicated Parts Counter Sales Representative to join its dynamic team. In this pivotal role, you will enhance customer relations by efficiently managing parts transactions and providing exceptional service. With a focus on accuracy and customer satisfaction, you'll engage with customers, participate in sales initiatives, and maintain up-to-date product information. Ideal candidates will possess strong communication skills, attention to detail, and a commitment to excellence. This is an exciting opportunity to thrive in a fast-paced environment and contribute to a team that values leadership and customer care.

Qualifications

• 3-5 years of customer service experience required; parts store experience is highly desired.
• Must have a valid driver's license and be able to obtain forklift certification.

Responsibilities

• Complete all parts transactions accurately and timely for customer satisfaction.
• Participate in sales programs and keep product information systems current.

Skills

Customer Service Skills

Phone Skills

Computer Proficiency

Attention to Detail

Self-Motivation

Education

High School diploma or GED

Tools

Computerized Parts Management System

Job description

Parts Counter Sales 2 - Holt Truck Centers

Job Category: Inside Sales

Requisition Number: HTOPA010858

Posted: March 25, 2025

Full-Time

Locations

Holt Truck Centers in Oklahoma City, OK; is seeking an On-Highway Truck Parts Counter Sales Representative position available at our Oklahoma City, Oklahoma location. The hours are Mon-Fri, 7:00 AM - 4:00 PM. This position is responsible for communicating with customers in a positive, caring, and timely manner to enhance customer relations while maintaining accurate and efficient processing of all parts transactions.

Essential Functions:

• Models, promotes, reinforces, and rewards the consistent use of HOLT’s Values Based Leadership (VBL) tools, models, and processes to ensure alignment with our Vision, Values, and Mission.
• Complete all parts transactions for internal/external customers in an accurate, timely, and supportive manner to ensure customer satisfaction, as measured by manager observation and customer feedback surveys.
• Participate in all sales programs sponsored by Holt and other suppliers that promote sales through incentives and meet or exceed specified objectives as measured by program administrators.
• Keep product information systems current and update new product information as required.
• Assume turn-in after-hour call-out rotation to assist customers with after-hours needs.
• Perform other duties as assigned.

Knowledge, Skills, and Abilities:

• Demonstrate good phone and people skills.
• Proficient with computers; experience with a computerized parts management system is highly desired.
• Capable of working in a fast-paced environment.
• Excellent attention to detail.
• Excellent attendance and work performance.
• Self-motivated with a high commitment to completing tasks in a timely manner.

Education and Experience:

• High School diploma or GED required.
• Minimum 3-5 years of customer service experience required; parts store experience is highly desired.
• Must have a valid driver's license.
• Must be able to obtain forklift certification.

Supervisory Responsibilities:

• None

Travel:

• Up to 5%

Physical Requirements:

• This position involves extended periods in a stationary position; additionally, occasional movement inside the office to access office equipment and files.
• This role frequently communicates with others and must be able to exchange accurate information in these situations.
• This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines.
• Occasionally moves materials or equipment weighing up to 10 lbs.
• This job is generally performed in a professional office environment.
• Frequently works at a fast pace with unscheduled interruptions.

Disclaimer:

Please note that the above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not to be interpreted as an exhaustive list of all responsibilities, duties, and skills required of the incumbents so classified. All incumbents may be required to perform duties outside of their normal responsibilities, as needed.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities