Parts Counter Sales

Bergey's; Mogeetown (PA); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Vacation and PTO time

401k with profit sharing

Medical, Dental and Vision insurance

Employee Assistant Program

Life Insurance

Opportunities for Advancement

Employee Discount

Job summary

Bergeys Cadillac in Plymouth Meeting, PA is seeking a Parts Counter Associate to sell parts to customers in-person, over the phone, and via the shop. This full-time role requires engaging customers, presenting a full product line, and ensuring accurate pricing and delivery timelines.

Responsibilities include assisting retail and shop customers, quoting prices, processing orders, and coordinating with body shop personnel. Equal opportunity employer with a comprehensive benefits package.

Qualifications

• Valid driver's license
• Successful completion of background checks and drug screening

Responsibilities

• Assists all customers (retail and shop) in selecting required parts in a friendly, professional, and efficient manner.
• Informs customers of companion part requirements and specials and ensures that the customer is exposed to the full product line.
• Answers phone calls, providing price quotes and other information.
• Reviews body shop estimates to be sure the parts that are ordered are correct and all pricing is in line with the estimate.
• Provides high level of service to internal and external customers.
• Pulls and fills orders from stock.
• Notifies parts manager of out-of-stock parts or shop materials that need immediate attention.
• Locates out-of-stock parts from outside source and submits an emergency order, if necessary.
• Notifies the service advisor and the customer when special ordered parts have been received.
• Notifies the body shop when all parts have arrived and when they will be delivered.
• Pulls orders for delivery to body shop, making sure all parts are tagged with customer names and job number.
• Follows up on back-ordered parts.
• Other tasks as assigned.

Job description

Cadillac
Bergeys Cadillac
1441 Ridge Pike
Plymouth Meeting, PA 19462, USA

Cadillac
Bergeys Cadillac
1441 Ridge Pike
Plymouth Meeting, PA 19462, USA

Locations

Showing 1 location

Cadillac
Bergeys Cadillac
1441 Ridge Pike
Plymouth Meeting, PA 19462, USA

Cadillac
Bergeys Cadillac
1441 Ridge Pike
Plymouth Meeting, PA 19462, USA

• Operations
• Full-Time
• Requisition #: PARTS003359

Description

Bergeys Inc. is a family-owned business that has been servicing our customers' needs since 1924. Currently our company has over 50 locations and more than 1,800 team members. Today our family of automobile, truck and tire companies stretch throughout Pennsylvania, Delaware, Maryland, & New Jersey. Visit us at www.bergeys.com to learn more about our company.

We strive to provide an environment for our associates and customers that is welcoming, transparent, and forward thinking. Our employees are our greatest asset. We promote and develop individual strengths, as well as grow our employees personally and professionally. Together we can make a difference.

We offer a generous benefit package including:

• Vacation and PTO time
• Paid Holidays
• 401k with profit sharing
• Medical, Dental and Vision insurance.
• Employee Assistant Program
• FSA and HSA Plans
• Life Insurance
• Opportunities for Advancement
• Employee Referral Program
• Employee Discount

Summary:

Sells parts to all customers, over the counter, through the shop or on the phone.

Location: Bergeys Cadillac- Plymouth Meeting, PA

Shift: Full Time

• Assists all customers (retail and shop) in selecting required parts in a friendly, professional, and efficient manner.
• Informs customers of companion part requirements and specials and ensures that the customer is exposed to the full product line.
• Answers phone calls, providing price quotes and other information.
• Reviews body shop estimates to be sure the parts that are ordered are correct and all pricing is in line with the estimate.
• Provides high level of service to internal and external customers.
• Pulls and fills orders from stock.
• Notifies parts manager of out-of-stock parts or shop materials that need immediate attention.
• Locates out-of-stock parts from outside source and submits an emergency order, if necessary.
• Notifies the service advisor and the customer when special ordered parts have been received.
• Notifies the body shop when all parts have arrived and when they will be delivered.
• Pulls orders for delivery to body shop, making sure all parts are tagged with customer names and job number.
• Follows up on back-ordered parts.
• Other tasks as assigned.

Requirements:

• Valid Driver's License
• Successful completion of background checks and drug screening

Bergeys is an equal opportunity employer.

Skills

Behaviors

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Motivations

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Education

Experience

Licenses & Certifications

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.