Parts Counter Pro – Fast-Paced, Customer-Centric

Paycom; Milwaukee (WI); On-site; USD 42,000 - 55,000; Full time

Benefits offered by this job

Full Benefits Package

401k with Company Match

PTO from day one

Growth and Advancement Opportunities

Flexible Work Schedule

Job summary

The Russ Darrow Group is seeking a reliable Parts Counterperson to join our Parts Department in Milwaukee, WI. This full-time role offers day shift hours, customer and staff interaction, and a chance to be an essential part of dealership operations in a fast-paced environment.

The ideal candidate will have strong customer service skills, the ability to work in a busy setting, and a valid driver’s license. We provide comprehensive training and opportunities for growth within the company.

Qualifications

• Ability to work in a fast-paced environment.
• Detail-oriented.
• Focused on maintaining a high level of customer service.
• Valid driver’s license.

Responsibilities

• Communicate with customers and dealership staff in a friendly and professional manner
• Answer phone calls and provide accurate price quotes and vehicle-specific parts information
• Process parts payments and ensure accurate billing
• Fulfill customer and technician orders from available inventory
• Input parts orders for daily shipment, delivery, or customer pick-up
• Track all incoming and outgoing parts to maintain accurate inventory records
• Locate and source parts when items are out of stock
• Use parts catalogs and manuals to identify the correct parts by vehicle make, model, and year

Skills

Customer service

Detail-oriented

Fast-paced environment

Valid driver’s license

Job description

The Russ Darrow Group is seeking a reliable Parts Counterperson to join our Parts Department in Milwaukee, WI. This full-time role offers day shift hours, customer and staff interaction, and a chance to be an essential part of dealership operations in a fast-paced environment.

The ideal candidate will have strong customer service skills, the ability to work in a busy setting, and a valid driver’s license. We provide comprehensive training and opportunities for growth within the company.