Parts Counter II - Lexus Roswell

Lhmauto; Roswell (GA); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a dynamic Automotive Parts Counter Associate to join their team. This role offers a unique opportunity to enhance customer experiences by assisting with parts selection and providing exceptional service. You will be at the forefront of redefining the car-buying experience, ensuring that customers receive the right parts efficiently and professionally. If you are passionate about the automotive industry and enjoy working in a supportive environment, this position is perfect for you. Join a company that values innovation and teamwork, and help shape the future of automotive retail.

Qualifications

• Strong customer service skills to assist customers with parts selection.
• Ability to communicate effectively and provide accurate information.

Responsibilities

• Sell parts to customers over the counter, through the shop, or on the phone.
• Assist customers in selecting required parts in a friendly manner.
• Provide price quotes and information on parts availability.

Skills

Customer Service

Communication Skills

Sales Skills

Education

High School Diploma

Tools

Point of Sale System

Job description

980 Mansell Rd, Roswell, GA 30076, USA Req #6337

Friday, February 28, 2025

About Asbury

Nalley Automotive is part of Asbury Automotive Group (NYSE: ABG), a Fortune 500 company and one of the largest franchised automotive retailers in the United States. We are redefining the traditional dealership model through innovative technologies such as Clicklane and through our commitment to our team members, guests, and partners. Our culture, grounded in our North Star and Compass and powered by our D RIVE values, focuses on the vision of becoming the Most Guest Centric Automotive Retailer. At Asbury, we work together to provide exceptional experiences for our guests while promoting a fun, supportive, and inclusive environment where team members can thrive both personally and professionally. Based on our efforts, we have been recognized as one of the best places to work by both Newsweek and US News & World Report.

Do you have a passion for developing relationships, providing exceptional guest experiences, and being an innovator in the automotive industry? As an Automotive Parts Counter Associate, you will have the opportunity to make a positive impact on our business and in the lives of our team members and customers every day. We are looking for strong, energetic, people-focused team members who will help us redefine the car-buying experience. Does this sound like you? Apply now!

The Parts Counter Associate is responsible for selling parts to all customers, over the counter, through the shop, or on the phone.

• Assist all customers (retail and shop) in selecting required parts in a friendly, professional, and efficient manner.
• Inform customers of companion part requirements while ensuring the customer is exposed to the full product line.
• Answer incoming phone calls and counter inquiries, providing price quotes and other information as needed.
• Review body shop estimates to ensure the parts that are ordered are correct and all pricing is in line with the estimate when applicable.
• Pull and fill orders from stock.
• Notify the parts manager of out-of-stock parts or shop materials that need immediate attention.
• Notify all necessary parties when