Parts Counter II - Coggin Honda of Orlando

Lhmauto; Orlando (FL); On-site; USD 35,000 - 55,000; Full time

Job summary

Join a forward-thinking automotive retailer as an Automotive Parts Counter Associate, where your passion for customer service and automotive knowledge will redefine the car-buying experience. In this dynamic role, you'll assist customers in selecting parts, provide exceptional service, and maintain efficient operations. With a commitment to innovation and a supportive culture, this is your opportunity to thrive in a rewarding environment. Enjoy competitive pay, comprehensive benefits, and career development opportunities in a company recognized for its inclusive workplace. If you're ready to make a positive impact, we want to hear from you!

Benefits

Weekly Pay

Paid Holidays

Paid Time Off

Paid Training

Stock Awards

Medical Insurance

Dental Insurance

401k with Company Match

Employee Assistance Programs

Referral Bonuses

Qualifications

• Passionate about developing relationships and delivering exceptional guest experiences.
• Qualifications include a degree in automotive technology or military equivalent experience.

Responsibilities

• Assist customers in selecting required parts in a friendly and efficient manner.
• Maintain accurate paperwork flow and ensure parts are tagged correctly.
• Coordinate with vendors on back-ordered parts and returns.

Skills

Customer Service

Multi-tasking

Communication Skills

Computer Skills

Bilingual Abilities

Education

Degree in Automotive Technology

Military Equivalent Experience

Tools

CDK

Job description

Parts Counter II - Coggin Honda of Orlando

Date: Friday, May 2, 2025

About Asbury

Coggin is part of Asbury Automotive Group (NYSE: ABG), a Fortune 500 company and one of the largest franchised automotive retailers in the United States. We are redefining the traditional dealership model through innovative technologies such as Clicklane and our commitment to our team members, guests, and partners. Our culture, grounded in our North Star and Compass and powered by our D RIVE values, aims to become the Most Guest Centric Automotive Retailer. At Asbury, we foster a supportive, inclusive environment where team members can thrive professionally and personally. Our efforts have been recognized as one of the best places to work by Newsweek and US News & World Report.

Position Overview

Are you passionate about developing relationships, delivering exceptional guest experiences, and innovating in the automotive industry? As an Automotive Parts Counter Associate, you will positively impact our business and community daily. We seek energetic, customer-focused team members to help us redefine the car-buying experience. Interested? Apply now!

Responsibilities

• Assist all customers (retail and shop) in selecting required parts in a friendly, professional, and efficient manner.
• Inform customers of companion part requirements and promote our full product line.
• Answer incoming calls and counter inquiries, providing price quotes and information.
• Review body shop estimates to ensure correct parts and pricing alignment.
• Pull and fill orders from stock, notify managers of out-of-stock items, and handle special orders.
• Maintain accurate paperwork flow and ensure parts are tagged with customer names and job numbers.
• Follow department policies on special ordering and inventory replenishment.
• Coordinate with vendors on back-ordered parts and returns.
• Process payments and assist outside sales representatives.
• Maintain professional communication and customer service skills.
• Ability to multi-task in a fast-paced environment with strong computer and phone skills; proficiency in CDK is a plus.
• Qualifications include a degree in automotive technology or military equivalent experience, bilingual abilities are a plus, at least 18 years old, valid driver’s license, and the ability to pass pre-employment screening.

Company Benefits

Pay and Recognition

• Weekly pay, paid holidays and time off, holiday pay match, paid training, and stock awards for eligible employees.

Insurance / Retirement

• Medical, vision, dental, accident, critical illness, hospital indemnity plans, up to 12 weeks paid pregnancy leave, health savings, flexible spending accounts, disability plans, life insurance, and 401k with company match.

Career Development

• Digital career path tools, continuous training via internal LMS, and additional support such as student loan relief, employee assistance programs, discounts, volunteer opportunities, and referral bonuses.

Asbury Automotive Group is an equal opportunity employer committed to diversity and inclusion. We prohibit discrimination and harassment based on protected categories as per applicable laws.