Parts Counter Clerk

Cmiak; Anchorage (AK); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

401(k) and matching

Dental insurance

Flexible spending account

Health insurance

Paid time off

Vision insurance

Job summary

Cmiak is seeking a full-time Parts Counter Clerk in Anchorage, Alaska. The role involves researching parts needs for service technicians, processing orders, and ensuring customer satisfaction. Key responsibilities include assisting with inventory, handling customer inquiries, and maintaining a safe and organized workspace.

Applicants should have a high school diploma, experience with parts lookup and sales, and strong communication skills. Beneficial perks include health insurance, 401(k), and paid time off.

Qualifications

• High School Diploma is required.
• Experience with parts lookup and sales is a must.
• Two years of experience with automotive or construction and mining parts sales is a plus.

Responsibilities

• Ensure a safe work place at all times; #1 Priority.
• Process quotes and orders for assigned customers.
• Handle all phone calls quickly and efficiently.
• Assist the warehouse personnel to ensure freight charges are accurately billed to the customer.
• Participate in training with Vendors and other CMI education programs.

Skills

Customer Focus

Teamwork Oriented

Communication Proficiency

Ability to multitask

Education

High School Diploma

Two years of experience with automotive or construction and mining parts sales

Job description

Summary

The Parts Counter Clerk is responsible for, researching service technician’s parts needs and ordering them as needed, posting parts to work orders, and customer service.

Benefits

• Compensation: DOE
• 401(k) and matching
• Dental insurance
• Flexible spending account
• Health insurance
• Paid time off
• Vision insurance

Essential Functions

1. Ensure a safe work place at all times. #1 Priority.
2. Process quotes and orders for assigned customers
3. Process Quote Requests and Orders in a timely fashion
4. Ensure all emergency orders are processed immediately upon being received.
5. Handle all phone calls quickly and efficiently
6. Keep work area clean and organized
7. Customer satisfaction is essential.
8. Assist the warehouse personnel to ensure freight charges are accurately billed to the customer.
9. Assist with returns and stock orders whenever needed.
10. Assist with shipping and receiving
11. Assist as needed with Parts Warranty and core returns
12. Order priority board and shop parts orders.
13. The service department is given priority for parts research and ordering
14. Participate in training with Vendors and other CMI education programs.
15. Help with annual Inventory.
16. Other duties as assigned

Core Competencies

• Customer Focus
• Teamwork Oriented
• Communication Proficiency
• Ability to multitask.

Education and Experience

• High School Diploma
• Two years of experience with automotive or construction and mining parts sales a plus.
• Experience with parts lookup and sales a must.

Physical Requirements

This is a largely sedentary role; however, some standing, bending, walking, and lifting up to 50lbs will occasionally be required.

Job Type

Full-time

Schedule

• 8 hour shift
• Monday to Friday
• On call
• Weekend availability

License/Certification

• Driver's License (Required)

Discrimination Policy

We are an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.