Parts Counter

Doggett Equipment Services Group; Tyler (TX); On-site; USD 21,000 - 30,000; Full time

Job summary

Doggett Equipment Services Groupis seeking a Parts Counter to assist customers and mechanics with parts needs and to meet monthly sales and gross profit forecasts. The role involves processing invoices, maintaining stock, and collaborating with outside sales staff to maximize customer satisfaction.

The job emphasizes accurate inventory control, orderly parts areas, and proper use of the inventory system to track lost sales and inventory levels. This is an Equal Employment Opportunity opportunity.

Qualifications

• One year automotive parts related experience.
• Excellent verbal and written communication skills.
• Prefer experience dealing with the public in sales/service capacity.

Responsibilities

• Work with customers and mechanics to fill parts requirements.
• Prepare invoices for all over the counter sales, and house requisitions for all parts that are issued to the shops.
• Assist in maintaining stock levels, receiving and shipping parts, and in issuing local purchase orders.
• Work with outside salesmen to fill the customer’s parts requirements in order to obtain maximum customer satisfaction.
• Maintain a neat and clean appearance in the customer parts area and parts warehouse.
• Update and maintain master parts and price books.
• Enter all lost sales into the inventory system so that proper inventory items and levels can be maintained.
• Prepare information for the Parts Manager on parts which may be required for inventory.
• Operate a terminal console and other equipment in fulfilling duties.

Skills

Automotive parts experience

Customer service

Clear communication

Inventory control

Job description

Classification

Non-Exempt

Job Summary

The role of the Parts Counter is to be responsible for assisting all customers and mechanics in securing needed parts and supplies. This position will also be accountable for achieving the monthly sales and gross profit forecasts, and for seeking and soliciting parts sales

Essential Functions

• Work with customers and mechanics to fill parts requirements.


• Prepare invoices for all over the counter sales, and house requisitions for all parts that are issued to the shops.


• Assist in maintaining stock levels, receiving and shipping parts, and in issuing local purchase orders.


• Work with outside salesmen to fill the customer’s parts requirements in order to obtain maximum customer satisfaction.


• Maintain a neat and clean appearance in the customer parts area and parts warehouse.


• Update and maintain master parts and price books.


• Enter all lost sales into the inventory system so that proper inventory items and levels can be maintained.


• Prepare information for the Parts Manager on parts which may be required for inventory.


• Operate a terminal console and other equipment in fulfilling duties.

Qualifications

• One year automotive parts related experience.


• Excellent verbal and written communication skills.


• Prefer experience dealing with the public in sales/service capacity.

Typical Physical Activity

While performing the duties of this job, the employee must have the ability to occasionally lift 75 pounds from floor to chest; reach and use the arms with a full range of motion; endure prolonged standing, stooping, kneeling, crouching, and squatting while performing mechanical operations; exert push and pull forces with the arms in order to use various wrenches and tools; endure prolonged forward and overhead arm positions while performing mechanical operations; use hands to grasp hand tools and parts and climb onto and operate equipment.

Typical Environmental Conditions

Employee regularly works indoors around moving mechanical parts. May be exposed to weather extremes when working outside in conditions that include inclement weather, heat, cold, and humidity. Noise level may be loud at times. Exposure to small quantities of chemicals, dust, steam, high-pressure water, and high speed rotating equipment. Requires wearing common protective or safety equipment. Required to perform work in cramped spaces and/or high places.

The Parts Counter must perform the essential duties and responsibilities with or without reasonable accommodation efficiently and accurately, and without causing significant safety threat to self or others. The statements made herein are intended to describe the general nature and level of work being performed by employees assigned to this job classification. They are not intended to be construed as an exhaustive and inclusive list of all responsibilities, duties, and/or skills required of personnel so classified.

Doggett is an Equal Employment Opportunity Employer