Parts Counter

Intermountain New Holland; Twin Falls (ID); On-site; USD 23,866 - 33,992; Full time

Benefits offered by this job

401(k) with company match

100% employer-paid medical insurance

Dental, vision and life insurance

Paid time off and holidays

Training and career development opportunities

Job summary

Intermountain New Holland in Twin Falls, Idaho is seeking an experienced New Holland Parts Counter Specialist to assist customers and technicians with parts identification and inventory support. The ideal candidate has strong knowledge of agricultural machinery, excellent customer service skills, and the ability to thrive in a fast-paced environment. The position offers a base wage starting at $21 per hour, along with comprehensive benefits including medical insurance, a 401(k) plan, and ongoing training opportunities.

Qualifications

• Previous experience at a parts counter, preferably with New Holland or agricultural equipment.
• Ability to lift, carry, and move parts and equipment weighing 20 pounds or more on a regular basis.
• Forklift certification or willingness to obtain.

Responsibilities

• Assist customers and technicians in identifying and sourcing New Holland parts.
• Process parts orders, returns, and special orders accurately.
• Maintain and organize parts inventory.

Skills

Customer service skills

Knowledge of agricultural machinery

Multitasking

Basic computer skills

Education

High school diploma or equivalent

Tools

Parts management software

Job description

Job Summary

We are seeking an experienced New Holland Parts Counter Specialist to join our team. This role is responsible for assisting customers and service technicians with parts identification, ordering, and inventory support for New Holland agricultural equipment. The ideal candidate has strong product knowledge, excellent customer service skills, and the ability to work in a fast‑paced dealership environment.

Key Responsibilities

• Assist customers and technicians in identifying and sourcing New Holland parts
• Process parts orders, returns, and special orders accurately
• Maintain and organize parts inventory, including stocking and cycle counts
• Provide technical support and product information as needed
• Manage backorders and communicate timelines to customers
• Keep parts area clean, organized, and compliant with safety standards
• Build and maintain strong relationships with customers and vendors

Qualifications

• Ability to work seasonal weekends and be available for rotating on‑call schedule
• Previous experience at a parts counter, preferably with New Holland or agricultural equipment
• Strong knowledge of agricultural machinery and parts systems
• Excellent communication and customer service skills
• Basic computer skills and experience with parts management software
• Ability to multitask and work efficiently in a team environment
• Ability to lift, carry, and move parts and equipment weighing 20 pounds or more on a regular basis
• High school diploma or equivalent (required)
• Forklift certification (or willingness to obtain)

Compensation and Benefits

Base wage begins at $21 per hour; final offer dependent on qualifications and experience.

• 401(k) with company match
• 100% employer‑paid medical insurance for full‑time employees
• Dental, vision and life insurance offered
• Accrual based paid time off and paid holidays
• Ongoing training and career development opportunities

Contact

Intermountain New Holland
1935 Kimberly Road
Twin Falls, Idaho 83301
Phone: 208‑733‑8687