Parts Counter

Triad Machinery; Coburg (OR); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Medical, Dental, and Vision plans

401k Retirement Savings Plan

Paid Time Off

Tuition Reimbursement Program

Employee Assistance Program

Job summary

Triad Machinery is seeking a Parts Counter in Coburg, OR, responsible for maintaining customer focus while managing parts orders and logistics. The ideal candidate will have experience in parts handling and the ability to communicate effectively with customers.

This role offers a variety of benefits including medical, dental, vision, and a 401k plan with matching funds, along with paid time off and tuition reimbursement opportunities.

Qualifications

• Must maintain customer focus while interacting with customers.
• Experience with parts reference materials is preferred.
• Ability to communicate clearly and operate standard office equipment.

Responsibilities

• Process Parts Orders and Quote Requests.
• Maintain Customer and Supplier Relations.
• Expedite Back Orders and Open Sales Orders.

Skills

Customer focus

Parts order processing

Knowledge of parts reference sources

Effective communication

Logistics planning

Education

High School Diploma or GED Equivalent

Previous parts experience (2 years)

Job description

Position: Parts Counter

Location: Coburg, OR

Job Id: 295

# of Openings: 1

About the Role

The Parts Counter position is responsible for maintaining customer focus while interacting with internal and external customers.

Essential Functions

• Process Parts Orders and Quote Requests for External and Internal Customers
• Help Plan and Quote Logistics for External and Internal Customers
• Maintain Customer and Supplier Relations
• Expedite Back Orders for Parts and Open Sales Orders
• Pursue new Business Opportunities through Customer Phone Calls and Site Visits
• Verifying customer credit
• Work collectively with other team members to achieve organizational goals

Experience / Training / Education

Required: High School Diploma or GED Equivalent

Desired: Previous parts experience 2 years plus; Knowledge of/experience with parts reference sources and materials such as manufacturer manuals, books, internet and ability to effectively use such materials.

Physical and Environmental Elements

This is primarily an office classification and employees work in an office with moderate noise levels, controlled temperature conditions and no direct exposure to hazardous physical substances. Finger dexterity is needed to access, enter and retrieve data using a computer keyboard, calculator and to operate standard office equipment. Must be able to speak and communicate clearly. The position occasionally bends, stoops, reaches, pushes and pulls drawers to retrieve and file information and lifts and carries reports, records, and other materials that typically weigh less than 60 pounds.

Benefits

Triad offers Medical, Dental, and Vision plans. Our plans are offered by preferred providers.

Long Term Disability

Protection is provided to Non-Mechanic positions and Triad pays for the full premium.

Life Insurance

Triad pays the full premium to provide life insurance to our employees.

401k Retirement Savings Plan

Triad will provide matching funds and a variety of investment options to maximize your potential savings. All employees are eligible to participate in the 401k plan after a short waiting period.

Employee Assistance Program

Free to all employees are various confidential services to assist you and your family. Including counseling, legal and other daily issues.

Per IRS guidelines you can contribute pre-tax dollars to be used for IRS approved medical reimbursements or qualified daycare costs.

Paid Time Off

All employees receive vacation, sick time and eight paid holidays per year.

Tuition Reimbursement Program

Triad supports an employee who wants to advance their education while continuing to work.

Mechanics Additional Benefits

• Ongoing paid training at Triad facilities and manufacturing sites.
• Reimbursement for steel-toed safety boots and prescription safety glasses.