Parts Coordinator II

Fleet Services by Cox Automotive; Indianapolis (IN); On-site; USD 35,000 - 45,000; Full time

Job summary

Fleet Services by Cox Automotive is looking for a Parts Coordinator II in Indianapolis. This entry-level role entails providing high customer service, performing data entry, and coordinating with technicians. Ideal candidates have a high school diploma/GED, proficient computer skills, and ideally experience in sourcing parts within the trucking industry.

Qualifications

• 3 years’ experience in a related field is preferred.
• Proficient in MS Excel and Word.
• Prior experience in sourcing and purchasing parts is preferred.

Responsibilities

• Responsible for data entry and customer communication.
• Support ad-hoc projects relating to Cox Automotive priorities.
• Create and catalogue weekly and monthly reports.

Skills

Customer Service

Multi-tasking

Communication

Organizational Skills

Self-motivation

Education

High School Diploma/GED

Any level degree/certification

Tools

MS Excel

MS Word

DFS IT Systems

Job description

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Fleet Services – A Cox Automotive Company keeps fleets moving!

Headquartered in Indianapolis, Fleet Services by Cox Automotive has grown to become one of the largest fleet maintenance companies in the country.

Fleet Services is the leading provider of on-site mobile maintenance and repair services nationwide, offering mobile on-site fleet service for light medium, and heavy-duty trucks and trailers. Fleet Services also services customers utilizing its 50+ nationwide service centers; each offering accident repair, painting, refurbishment, and heavy mechanical repair. We are supported by a 24/7 in-house call-center and provide scheduled maintenance services and unscheduled services to fleets anywhere, anytime.

Fleet Services By Cox Automotive is currently hiring a Parts Coordinator II, they will be responsible for Data entry, professional phone & email communication with both internal and external customers.

Duties And Responsibilities

• Hours for this position are 9:00 am - 6:00 pm.
• Provide a high level of customer service, representing the company with a positive image.
• Ability to multitask.
• Answering phone calls, emails to address purchasing needs within the organization
• Data entry, entering pertinent information with accuracy and efficiency.
• Reach out to technicians and managers on repairs performed, parts used to obtain required information and verify invoices
• Perform functions involved with sourcing and procuring parts
• Gather necessary paperwork and upload into system for records
• Create and catalogue weekly and monthly department reports
• Handle, respond to, and direct incoming correspondence, calls, and tasks with vendors and company technicians in a timely manner
• Support ad-hoc projects related to Cox Automotive priorities and initiatives
• Perform other duties as assigned or directed
  
  

Qualifications

• High School Diploma/GED and 3 years’ experience in a related field. The right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline and up to 1 year of experience; or 5 years’ experience in a related field
• Proficient computer skills, including MS Excel and Word, and the ability to learn new systems quickly, (such as DFS IT Systems, including Web Wrench, MobileFrame, RO Writer)
• Prior experience sourcing and purchasing parts is preferred
• Common knowledge of the trucking industry; experience with fleet maintenance or other transportation experience in automotive/trucking preferred
• Demonstrated ability to multi-task and apply initiative and creativity on projects
• Positive attitude, good instincts, and self-motivation
• Excellent organizational skills and the ability to balance a variety of tasks
• Ability to act with a sense of urgency to fix immediate issues as well as document and address solutions for the long-term.
• Excellent verbal and written communication skills; Ability to effectively communicate at all levels of the organization

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Truck Transportation

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